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Suburban Chevrolet Cadillac of Ann Arbor

Ann Arbor, MI

3.5
893 Reviews

3515 Jackson Rd

Ann Arbor, MI

48103

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Showing 893 reviews

June 13, 2022

very helpful with a unique situation involving my Bolt EV. Talked to many people. Mark is the one who finally resolved my case. More

by carterzsherman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Young
Jun 15, 2022 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi, we're happy you found our staff to be so supportive during your experience here at Suburban Chevrolet of Ann Arbor. Please don't hesitate to reach out to us if there's anything more we can do!

March 23, 2022

Went above and beyond to make sure purchase and delivery was flawless, amazing job by the whole team, car looked amazing, took the time to go through all the options, couldn’t ask for better service. Thank More

by Mike11r
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Gilliam, Mina Boles
Mar 26, 2022 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you have any further questions, please give us a call. We're always happy to help!

August 02, 2021

I wanted to purchase a corvette and they stated they had one on their lot and to come in. They lied, no car on lot! More

by Jandronaco
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott hubbard
July 19, 2021

Mark Brown, backed by this dealership owner and management are the most honorable people. Trust them with your next purchase. I will never forget their kindness. More

by Sally and Don Brade
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Jul 20, 2021 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi, thank you for your kind review; we are happy to pass along your comments to Mark here at Suburban Chevrolet of Ann Arbor! We sincerely value your business and look forward to your next visit!

November 18, 2020

Bought my Cruze from Terry and it was a very good experience. I made an appointment to see the vehicle and he was ready with the car when I arrived. We negotiated a price then set up a day to finish More

by AlexDundee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Terry Olson
Jan 26, 2021 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi there, thank you so much for your positive comments about Suburban Chevrolet Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 16, 2020

I just bought a Used 2015 Ford F150 from Suburban Chevrolet Cadillac in Ann Arbor. The whole team from my Salesman Drew Laczynski , to the used car Manager Scott Greene and also the finance lady has More

by Pappibri
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott Greene, Andrew Laczynski, Melissa Garner
October 01, 2020

The dealership advertised the SUV as CPO (certified previous owned) on line at several sites. But as we were signing paperwork we were told that it wasn’t true. (That it was CPO). And We had to pay $ More

by belindw
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Burns
August 20, 2020

Drew was very helpful with getting me a brand new 2020 Chevy Malibu. Worked me through all the paper work and it was smooth transition. Would totally recommend this dealership to anyone. More

by Ako3
Recommend Dealer
Yes
Employees Worked With
Andrew Laczynski
Aug 25, 2020 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hi, congratulations on your new vehicle! We're pleased to know Drew was able to exceed your expectations and really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to help. Have an awesome day!

August 15, 2020

Mark Young is the best in the business! PERIOD! HONEST, ON TIME COMMUNICATION, FOLLOW THRU! THE BEST! Once you start the process with Mark he does EVERYTHING he will track you down! We have done 4 deals wi More

by Don1439
Recommend Dealer
Yes
Employees Worked With
Mark Young, Mina Boles
Aug 15, 2020 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Thank you for the great review and always being a pleasure to work with! We look forward to being able to assist you with your next Cadillac.

August 14, 2020

Great experience. Very happy with the vehicle we purchased, available financing options, and the transaction. We turned our lease in and were given a hard time by GM financial, Mark helped us to so More

by Tim
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Brown
Aug 17, 2020 -

Suburban Chevrolet Cadillac of Ann Arbor responded

Hello, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!