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Suburban Cadillac of Troy

Troy, MI

4.3
221 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick. Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948. Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service! * Figures current at the time this was posted.
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1810 Maplelawn Rd

Troy, MI

48084

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Showing 221 reviews

June 24, 2022

Tom was friendly and had my car ready and paperwork finished for me when promised. More

by Steve H
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lisk
Jun 28, 2022 -

Suburban Cadillac of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Troy! If you have any further questions, please give us a call. We're always happy to help!

June 07, 2022

Very professional and lots of cars to choose from. My salesman was awesome and friendly and delivered what he said he would. More

by bullbear43
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gillette Warden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2022 -

Suburban Cadillac of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Suburban Cadillac of Troy! If you have any further questions, please give us a call. We're always happy to help!

June 06, 2022

I would recommend this dealership to anybody looking to buy a Cadillac. You won’t get a better deal anywhere else. More

by Vetman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Watroba
Jun 08, 2022 -

Suburban Cadillac of Troy responded

Hi there, we are very happy to have provided you with such a positive experience! Thanks again for the recommendation, and have an amazing day!

May 09, 2022

Very professional, efficient and helpful. Would definitely recommend Bob Robb and this dealership. Bob went out of his way to familiarize me with my new car. More

by Marilyn Perazza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Maniaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maria McLennan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Krystal Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Marilyn Perazza responded

Received my review

April 12, 2022

We’ve enjoyed our business relationship with the Suburban team in both sales and service-and especially with Bob Robb. More

by dwightlogie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Suburban Cadillac of Troy responded

Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Cadillac of Troy and we hope to see you again soon!

April 09, 2022

Kyle Slavin was AWESOME. He is very professional and committed to pleasing the customer. His knowledge of the Cadillac is exceptional. He made me feel like family. I've bou More

by Olando
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Slavin
Apr 13, 2022 -

Suburban Cadillac of Troy responded

Hi, thank you for your kind review; we are happy to pass along your comments to Kyle here at Suburban Cadillac of Troy! Please don't hesitate to reach out if there's anything additional we can do for you.

April 09, 2022

Suburban Cadillac of Troy sales and service team are a pleasure to deal with and the team is all about customer service More

by roseann.brasile
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Robb
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service Director as well as service Jack
Apr 13, 2022 -

Suburban Cadillac of Troy responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Suburban Cadillac of Troy and we hope to see you again soon!

March 29, 2022

Great buying experience, has car available, Oyle went out of his way to make this as easy as possible. More

by Twright248
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kip Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 09, 2022 -

Suburban Cadillac of Troy responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

March 18, 2022

Excellent service. Mike Watroba was a great salesperson. We love our new Escalade. Definitely recommend! More

by Moegmorton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael Watroba
Apr 09, 2022 -

Suburban Cadillac of Troy responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!

February 18, 2022

The dealership service consultant and technicians did a great job with diagnosing and repairing the engine and tire TPMS problems on my Buick Lucerne. More

by Jwartian82
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Lisk
Mar 04, 2022 -

Suburban Cadillac of Troy responded

Thank you for taking the time to share your experience with us. We are happy knowing that you were satisfied in the service you received. We look forward to welcoming you back!

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