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Suburban Cadillac of Plymouth

Plymouth, MI

4.4
428 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's 70+ year commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 33 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and eight Suburban Collision Center locations. SUBURBAN CADILLAC OF PLYMOUTH: FORGING PLYMOUTH MI, DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI COMMUNITY CONNECTIONS When you come to our Plymouth MI dealership, you will discover that we offer more than just new and used inventory, service, and financing for Cadillac models. Suburban Cadillac of Plymouth is committed to exceptional customer service and creating lifelong connections with drivers in the Plymouth MI area. We serve Detroit, Livonia, Farmington Hills MI, and Canton MI, and beyond by meeting your automotive needs and viewing each customer as part of our extended community. WHY CHOOSE SUBURBAN CADILLAC OF PLYMOUTH, SERVING DETROIT, LIVONIA, FARMINGTON HILLS MI, AND CANTON MI? Detroit, Dearborn, and Novi MI drivers return to Suburban Cadillac of Plymouth time and time again because we provide drivers with top-notch service! From service and parts to sales and finance, drivers can look to the Suburban Cadillac of Plymouth team for high-quality, modern service. Specifically wondering about auto financing? Drivers can look to our team of in-house finance experts for assistance! From auto loans to leasing deals and finance packages, Suburban Cadillac of Plymouth finance specialists are ready to help drivers figure out a finance option that meets drivers' needs! Our goal is to keep things simple and convenient, whether you're looking to buy, trade-in, or get your vehicle repaired, the Suburban Cadillac of Plymouth team is ready to help! CLOSE TO HOME IN ONE CONVENIENT LOCATION Make the trip from your home in Detroit MI to our Plymouth MI dealership and experience our unique brand of customer service for yourself. We're easy to get to, easy to work with, and we want to help you have a car-shopping, buying, and ownership experience unlike any you've ever had elsewhere. We invite you to visit us in person and let us impress you with our wide range of expertise on Cadillac vehicles, and our topnotch standards of customer service. We're happy to answer any questions you have and to help guide you through the entire experience.
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40475 Ann Arbor Rd

Plymouth, MI

48170

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Showing 428 reviews

December 07, 2016

Outstanding Service Department. Friendly, courteous and customer focused staff. I came to this dealer after poor service from another nearby location. They win me over. Thorough More

by GeoO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Jones
Jan 05, 2017 -

Suburban Cadillac of Plymouth responded

We appreciate your positive feedback. It’s great to hear that Robert and our Cadillac service team were able to turn your vehicle troubles into a positive experience. We hope to serve you again for any of your other vehicle maintenance needs

December 07, 2016

Efficient and thorough Suburban Cadillac of Plymouth has the best staff in the country. From the sales staff to service department . All my car purchases and service appoin More

by Clomart48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan O'Mara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Freeworth
Jan 05, 2017 -

Suburban Cadillac of Plymouth responded

We are happy you continually have such a great experience at our Cadillac dealership. Customer service is our number one priority and we look forward to serving you again in the future.

Jan 05, 2017 -

Suburban Cadillac of Plymouth responded

We are happy you continually have such a great experience at our Cadillac dealership. Customer service is our number one priority and we look forward to serving you again in the future.

November 20, 2016

Best car purchase ever Purchasing this Cadillac XT5 from Donna Mahler & Suburban Cadillac of Plymouth was my best car buying experience ever. She found the exact vehicle I More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donna Mahler
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2016

Great service Keith Long provides tremendous service to his clients. Everything is taken care of for you. He handles the transaction quickly and is able to get the More

by WWP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Long
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 18, 2016

My Car lease experience at Suburban Cadillac of Plymouth We had leased several Lincoln MKX vehicles and liked them very much. After seeing the new Cadillac XT5 we liked it also and decided to visit Suburba More

by Mr. Big
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Basinski, Scott Estes
November 15, 2016

Very professional Salesman Mr Delaney was very good in his presentation. And professional in the way handeled himself in my decision to purchase my vehicle of choice. More

by 1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Delaney
November 15, 2016

Helpful The salesman I worked helped me get the most for my dollar. He was also great with helping set up my vehicle so it would make everything go smooth. More

by Lsheran27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Griffin
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 14, 2016

EXCELLENT, COURTEOUS, FRIENDLY I'm so pleased with the services at Surburban Cadillac, but my salesperson Jason Delaney is the most kindest, friendly, and dedicated sales persons I' More

by dmarks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Delaney
November 12, 2016

Professionalism I was overwhelmed by the entire sales staff,especially Barbara Basinski who was outstanding when it came to matching me with exactly what I was lookin More

by Edward Haggerty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barb Basinski
November 11, 2016

Complete xx I purchased a used vehicle from them and got completely taken advantage of. Yes, I understand part of it was my fault but it was also the dealerships More

by Nathaniel Taylor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
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