Suburban Buick GMC of Troy - Service Center

Recalls and major internal engine damage (bent push rod)caused multiple repeat repairs. No response by management. This vehicle was newly purchased, and I have had two no start /towing problems. rod)caused multiple repeat repairs. No response by management. This vehicle was newly purchased, and I have had two no start /towing problems. More

They did a great job fixing my flat tire. I was very impressed with the service they provided my car . I was very impressed with the service they provided my car . More

I come to the dealership because of Roger in service. if it weren't for Roger I'd probably go somewhere else. if it weren't for Roger I'd probably go somewhere else. More

Brought vehicle in for oil change and rotate. Roger took care of me and vehicle was completed on time and properly. care of me and vehicle was completed on time and properly. More

Great dealership. Domenic is sales has been great to me. Roger in Service has been my "Go To Guy" for over 20 years of buying and servicing vehicles for me. Highly recommend Suburban Buick GMC of Troy Roger in Service has been my "Go To Guy" for over 20 years of buying and servicing vehicles for me. Highly recommend Suburban Buick GMC of Troy More

Very helpful and very upfront with costs of repair. Usually done myself but they held themselves professional and courteous. Very good at communicating issues, repairs and didn't hide anything. Usually done myself but they held themselves professional and courteous. Very good at communicating issues, repairs and didn't hide anything. More

Roger always has been great in the service of our cars. Gets the work done in a timely manner. Issues are completed right without returning for a redo. Gets the work done in a timely manner. Issues are completed right without returning for a redo. More

easy to schedule an appointment for service. service writer provided great and prompt interaction. maintenance was performed as promised and on time. overall great experience. writer provided great and prompt interaction. maintenance was performed as promised and on time. overall great experience. More

Tim and Mary are awesome!!!! Mr. Tim Vallier and Mary Atkinson were my service advisors in charge of making sure my 04 Pontiac would be to get repaired today. Let me just say how Mr. Tim Vallier and Mary Atkinson were my service advisors in charge of making sure my 04 Pontiac would be to get repaired today. Let me just say how well organized and structured Suburban Buick GMC of Troy's service department is. They are fast, friendly, and offer a very a great experience. I would recommend this service lane to anyone I know looking to get their vehicle fixed/repaired or maintained. 10/10 Had an amazing experience and will be seeing these lovely people again next time my car needs more work (Lets hope its not anytime soon.) Tim and Mary, thank you very much, you guys are the best. Would give 6 stars if I could, thank you guys!!! More