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Suburban Buick GMC of Troy
Troy, MI
74 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 34 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and six Suburban Collision Center locations.
LEARN ABOUT SUBURBAN BUICK GMC OF TROY, YOUR GMC AND BUICK EXPERTS IN TROY
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Suburban Buick GMC of Troy team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Suburban Buick GMC of Troy goes above and beyond the average dealership to provide Detroit, Ann Arbor and Flint drivers with a modernly efficient, classically enjoyable experience. Whether you're from Troy looking to find a new GMC or Buick model, or you're looking to get your vehicle serviced, the Suburban Buick GMC of Troy team can help!
At Suburban Buick GMC of Troy, We're About More Than New GMC, Buick Models
It's true that we have a variety of new and used GMC Acadia, GMC Terrain, GMC Yukon, Buick Encore and Buick Enclave, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Suburban Buick GMC of Troy knows that you have a lot going on, and we're here to help lessen the burden.
Come See us at Suburban Buick GMC of Troy to Get Started Today
Here in our Troy showroom, not far from Detroit, Ann Arbor and Flint, we're ready to assist you. We can answer any questions about GMC or Buick options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 74 reviews
February 09, 2011
Root canals, the flu, being hit in the face with a snowball, and visiting a car dealer. To me, all are equally unpleasant experiences to be avoided at all costs. Recently though, I came into the mar snowball, and visiting a car dealer. To me, all are equally unpleasant experiences to be avoided at all costs. Recently though, I came into the market for a used car. After visiting a few other dealerships looking at various models that I was interested in, I quickly remembered why I dread going to car dealerships so much. The same tired tactics to make the quick "hard sell" and pressure to buy a vehicle at an inflated price were quick reminders of this. However, after dealing with Bob Morris at Somerset Buick GMC, my faith in the integrity of car salesmen has been restored. Not only was he very pleasant and reasonable to deal with, but he was genuinely concerned that I liked the car after my test drive before talking about a deal. Prompt, attentive, courteous, and honest are all attributes that describe my experience with Bob, and these attributes are the reason why I would highly recommend him if you're in the market for a used car. Overall, I came away satisfied that I got a good deal on a car that I really like, and it was well worth the 140 mile round trip to complete my purchase. More
by d_rock
Employees Worked With
Bob Morris
February 02, 2011
Bob was extremely helpful and accommodating to my schedule, price, and the involvement of my father in the deal. I would definitely recommend him and your dealership to my friends and coworkers. My schedule, price, and the involvement of my father in the deal. I would definitely recommend him and your dealership to my friends and coworkers. My "new" used car was extremely clean and ready for me right at the door when I arrived. More
by dmichelz
Employees Worked With
Bob Morris
August 13, 2008
Little things matter. I just went to this dealership for a part for my Pontiac. I showed the parts guy the part I needed an asked for two of them. Then I paid for them. When I went down to pick up the pa a part for my Pontiac. I showed the parts guy the part I needed an asked for two of them. Then I paid for them. When I went down to pick up the parts, they had the wrong quantity (1) and the wrong part. Okay, mistakes happpen. But no apology was forthcoming either for the mistake or the waste of my time. Won't go again. More
by drpreposterous
Employees Worked With
Parts
