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Subaru of Wyoming Valley - Service Center

Wilkes-Barre , PA

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47 Reviews

47 Reviews of Subaru of Wyoming Valley - Service Center

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December 28, 2020

The service department goes out of their way to be helpful and courteous,especially Ed and Dennis. The car is always washed after the service! More

by Hbm460
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Denni and Ed
Dec 30, 2020 -

Subaru of Wyoming Valley responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to the team. Have a great day!

Dec 30, 2020 -

Subaru of Wyoming Valley responded

Hello, thanks for sharing your recent service experience with us. We are happy to pass along your comments to the team. Have a great day!

December 16, 2020

Excellent service and staff was courteous and knowledgeable. Waiting area was clean and followed safety precautions. Jon Van Camp was an excellent Service representative. HAPPY with my experience More

by maryann1348
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
JON VAN CAMPEN
Dec 28, 2020 -

Subaru of Wyoming Valley responded

We're glad to hear that everything was completed to your satisfaction, Maryann! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

December 05, 2020

This is our seventh vehicle we have purchased from this dealership. Service Advisor, Dennis Homnack always gives us excellent service any time we visit this dealership. More

by Casy45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Homnack
Dec 16, 2020 -

Subaru of Wyoming Valley responded

Hello, thank you so much for your feedback! Dennis will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 27, 2020

I bought my cross track sports model two days ago and absolutely love it my dealer was Joe Gildo! Wonderful, Super ! Very happy! Thank You! More

by jlrowstar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Gilda, Dave Centak, Danielle Lee
Nov 30, 2020 -

Subaru of Wyoming Valley responded

Thank you so much for sharing your recent experience with us! We work hard to provide each of our clients with the best automotive experience! We hope to see you again! We hope you continue to choose us for all your automotive needs! Take care!

November 21, 2020

Great place all around. The service people are pleasant and helpful, understanding if only certain parts of their service recommendations are done. I will continue to go there for service. More

by fsawtelle261
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan
Nov 22, 2020 -

Subaru of Wyoming Valley responded

We're glad to hear our Staff took such great care of you! We hope we can continue to be of service to you down the road! Please let us know if you have any additional questions about services you received and thank you again for choosing Wyoming Valley Subaru!

November 10, 2020

top notch!!!!!!!!!! We were in and out sooner than told. Everything I asked for I got. Happy people, nothing depressing here. I will definitely return. More

by pixxee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
jon vancampen, Danielle Lee
Nov 11, 2020 -

Subaru of Wyoming Valley responded

We're glad to hear that everything was completed to your satisfaction! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

November 04, 2020

It was a very pleasant experience. I bought my Forrester in May during COVID lockdown and a couple items weren't complete. Today they were great. Tristan was wonderful and the work was done in a More

by millerlion66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan Knight
Nov 08, 2020 -

Subaru of Wyoming Valley responded

Miller, thank you for your feedback. We're thrilled you found our team knowledgeable and the whole experience pleasant and easy. We hope to be of service to you again! Take care!

November 02, 2020

Everyone was very courteous and answered all questions in language a lay person could understand. The dealership is very clean Very happy with the experience More

by maryellennovick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Nov 06, 2020 -

Subaru of Wyoming Valley responded

Thanks for sharing your recent service experience with us! We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs.

September 28, 2020

I am very happy with the service dept for my oil change, tire rotation and fixing wiper water line. Making app was easy on line. I will be back as needed. More

by Barbara W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Van Campen
Oct 03, 2020 -

Subaru of Wyoming Valley responded

Thank you so much for sharing your recent experience with us, Barbara! We work hard to provide each of our clients with the best automotive experience. We hope you continue to choose us for all your automotive needs! Take care!

September 23, 2020

I’ve taken my Subaru Ascent seven times to get a noise fixed that is coming from the sunroof. Seven times!!!! And guess what, I pull out of the dealership and it’s making the noise again! Horrible cust More

by Jen
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Danielle Lee
Sep 26, 2020 -

Subaru of Wyoming Valley responded

Jen, we appreciate you taking the time to leave this review. We regret to learn that you did not have a more positive experience with us. Please reach out at (570) 714-9924 and we will do our best to make this better. We hope to hear from you soon.

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