Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Subaru of Wyoming Valley
Wilkes-Barre , PA
471 Reviews
Here at Subaru of Wyoming Valley, we always strive to be the number one automotive solution! We achieve that goal by supplying a vast selection of new and used cars, simple financing solutions and exceptional auto repairs and service. Of course, it's our legendary customer service that will keep you coming back to us year after year! If you are shopping for a Subaru in the Scranton area, your in luck! We serve Scranton Subaru and used vehicles at our dealership. Scranton Subaru customers get the same great service that our Wilkes-Barre residents have come to expect!
You have preferences. You also want to find the vehicle that grabs your attention. Thankfully, at Subaru of Wyoming Valley we have many Subaru options to choose from. That's because our online inventory is always changing in order to reflect the latest arrivals in our showroom, including the likes of the Subaru Forester, Crosstrek, Impreza, Outback and Legacy. When looking for that ride that screams 'you' it should be stress-free. That's why we always encourage drivers to relax, and try all the options until you've found the right fit.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 4:30 PM
Tuesday 8:00 AM - 4:30 PM
Wednesday 8:00 AM - 4:30 PM
Thursday 8:00 AM - 4:30 PM
Friday 8:00 AM - 4:30 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 471 reviews
July 26, 2024
Dave Koch sold us a 2024 Subaru ascent with professionalism. This Napleton dealer in Wilkes-Barre Pennsylvania treated us with the ultimate customer service. professionalism. This Napleton dealer in Wilkes-Barre Pennsylvania treated us with the ultimate customer service. More
by Kjk0823
July 13, 2024
Sales man answered all our questions. Has a very friendly atmosphere. Very kind. We didn't feel rushed to get a car. Has a very friendly atmosphere. Very kind. We didn't feel rushed to get a car. More
by Momma Dukes
July 13, 2024
They are friendly, knowledgeable, thorough, give great service, and are willing to work with their customers in finding a deal that's right for them. service, and are willing to work with their customers in finding a deal that's right for them. More
by shieldsje1
July 13, 2024
This guy has been nothing short of incredible. Fun, helpful, and genuinely nice guy. Excellent experience. Thank you Joe!!! Fun, helpful, and genuinely nice guy. Excellent experience. Thank you Joe!!! More
by krisp211
Employees Worked With
July 06, 2024
Came in to see Joe Mercado from Subaru Wyoming Valley made a great deal driving home my 2025 Subaru Forrester transparent respectful good salesman glad I came by come see Joe thank you made a great deal driving home my 2025 Subaru Forrester transparent respectful good salesman glad I came by come see Joe thank you More
by dadunay
Employees Worked With
Joseph mercado
July 06, 2024
Joe was the greatest salesman. He made me feel comfortable and got me into the vehicle that I really wanted. GREAT EXPERIENCE EVER He made me feel comfortable and got me into the vehicle that I really wanted. GREAT EXPERIENCE EVER More
by renaern2010
Employees Worked With
Joseph mercado
July 05, 2024
Beware of the service department. They performed unnecessary work on our vehicle and did not explain what or why it was being done. The service manager then failed to return multiple They performed unnecessary work on our vehicle and did not explain what or why it was being done. The service manager then failed to return multiple calls even after I spoke with the service consultant expressing my concerns. More
by AWF19
Employees Worked With
Service manager did not even call back so I cannot give a name
June 22, 2024
Great experience from start to finish thanks to Joe Gonda! Beat every other dealer within 60 miles. Highly recommend! Gonda! Beat every other dealer within 60 miles. Highly recommend! More
by TJ
Employees Worked With
June 21, 2024
Avery demonstrated compassion and kindness while we were trying to find a used car for our elderly mother. He went above and beyond in answering our questions and had the patience of a saint. There was no s trying to find a used car for our elderly mother. He went above and beyond in answering our questions and had the patience of a saint. There was no stress in our sales experience. I would absolutely recommend him to others who are looking to buy a Subaru. He was very knowledgeable and ensured the information he was giving us was accurate. More
by mariabartkavage
Employees Worked With
