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Subaru of Wyoming Valley

Wilkes-Barre , PA

4.9
469 Reviews
Here at Subaru of Wyoming Valley, we always strive to be the number one automotive solution! We achieve that goal by supplying a vast selection of new and used cars, simple financing solutions and exceptional auto repairs and service. Of course, it's our legendary customer service that will keep you coming back to us year after year! If you are shopping for a Subaru in the Scranton area, your in luck! We serve Scranton Subaru and used vehicles at our dealership. Scranton Subaru customers get the same great service that our Wilkes-Barre residents have come to expect! You have preferences. You also want to find the vehicle that grabs your attention. Thankfully, at Subaru of Wyoming Valley we have many Subaru options to choose from. That's because our online inventory is always changing in order to reflect the latest arrivals in our showroom, including the likes of the Subaru Forester, Crosstrek, Impreza, Outback and Legacy. When looking for that ride that screams 'you' it should be stress-free. That's why we always encourage drivers to relax, and try all the options until you've found the right fit.
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1470 PA-315

Wilkes-Barre , PA

18702

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Showing 469 reviews

April 20, 2021

Great service! Highly satisfied! My vehicle was serviced as promised. The client and service staff level of communication at all times, was commendable and appreciated. More

by mirta579
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tristan at service department., Danielle Lee
Apr 21, 2021 -

Subaru of Wyoming Valley responded

Hello, thanks for sharing your recent service experience with us. We hope you continue to choose Wyoming Valley Subaru as your first choice for all your vehicle needs.

April 12, 2021

I’m always treated with respect and kindness. Everyone is pleasant and accommodating. I enjoy taking my vehicle there for service. Great place and pristine. More

by MN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Centak and Frank Bello
Apr 13, 2021 -

Subaru of Wyoming Valley responded

Hello there, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. It means so much to us to have earned your trust in our business! We hope to see you again in the future. Take care!

April 08, 2021

Lied from beginning to end about everything. Added $2500 worth of extras after I specifically said no and initialed the price. Next day I go to finance and EVERYTHING was added and performed. Was quoted and More

by Alexcosma88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Apr 10, 2021 -

Subaru of Wyoming Valley responded

Alex, thank you for your feedback. We want to regain your trust and your business so please reach out to us at (570) 714-9924. We will work with you to resolve this matter to your satisfaction. We hope to hear from you.

Apr 10, 2021 -

Alexcosma88 responded

I thank you for responding and you’re customer service afterwards was perfect. The matter was solved to our satisfaction and I appreciate that you cared enough to respond and work towards a resolution and I resolution was reached

April 07, 2021

I have been a customer of WVM Subaru for 15 years. I have been more than satisfied with everyone in the service & sales departments. They always take good care of me and my Forester. They're simply the best! More

by JMT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dennis Homnack, Danielle Lee
Apr 08, 2021 -

Subaru of Wyoming Valley responded

Hello there, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

April 05, 2021

Dennis in service is always personable, professional and extremely helpful. Our salesperson Patrick is very knowledgeable and made our buying experience a pleasure from beginning to end. Fred Davis in finan More

by jfpenk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fred Davis, Mary Anthony, Dennis Homnack, Patrick Kasson, Ron Murphy, Danielle Lee
Apr 07, 2021 -

Subaru of Wyoming Valley responded

Hello, we are pleased to hear of your experience with us. Customer satisfaction is one of our top priorities and we're glad to know Dennis was so helpful! We hope you continue to choose us for all your automotive needs! Take care!

April 05, 2021

Top notch from start to finish. Everyone was friendly, helpful, and respected my time. The walk through introduction to all staff members truly showed that everyone is part of a team, all equal, all helpi More

by Drew M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Lee
Apr 07, 2021 -

Subaru of Wyoming Valley responded

Thank you so much for sharing your recent experience with us, Drew! We work hard to provide each of our clients with the best automotive experience! We hope to see you again!

April 01, 2021

My husband and I came to your dealership looking for a Legacy Limited. We did find exactly what we were looking for. We were helped by Joe Mercado. Joe was excellent, he knew the car was for me. I fo More

by bluefrog2121
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrice Grady - Howe
Apr 04, 2021 -

Subaru of Wyoming Valley responded

Hi, we're glad to hear you found our staff to be so informative and helpful. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

March 30, 2021

I went to subaru of wyoming valley because a family member told me they had great cars. It was so much more than buying a car. As soon as I walked in I was greeted like I was part of a family not just More

by Tayloranthony65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe gonda
Mar 31, 2021 -

Subaru of Wyoming Valley responded

Taylor, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! It means so much to us to have earned your trust in our business! We hope to see you again in the future! Take care!

March 20, 2021

I purchased a 2021 Outback from Subaru of Wyoming Valley. It was an excellent experience. Nick, my Sales Consultant, was professional, knowledgeable, and extremely helpful. He clearly explained all of the More

by Brian
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Scopelliti
Mar 22, 2021 -

Subaru of Wyoming Valley responded

Hi Brian, thank you for your kind review; we are happy to pass along your comments to Nick here at Wyoming Valley Subaru! We hope you continue to choose us for all your automotive needs! Take care!

March 18, 2021

Great service team . Jon Van Campen is very good... always informative and helpful!!! I always call him when I need assistance!!!! Thanks and have a nice day More

by jannut85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jon Van Campen
Mar 19, 2021 -

Subaru of Wyoming Valley responded

Hello, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating!

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