
Subaru of Wichita
Wichita, KS
Filter Reviews by Keyword
By Type
1,077 Reviews of Subaru of Wichita
I was disappointed I couldn't purchase something from AJ We came into Subaru of Wichita looking for a used car. AJ greeted us and asked us a few questions about what we are looking for. Let me state that we We came into Subaru of Wichita looking for a used car. AJ greeted us and asked us a few questions about what we are looking for. Let me state that we were being very particular. I basically wanted one of 3 cars(Outback, Crosstour, Venza) with under 100k miles and under $13000. So basically a unicorn. AJ took the time to show us a few things but at that moment. They just didnt have what we were looking for. He took our info and said he would keep his eye out for something. He called us a few times after that to let us know what had been traded in. Not in an annoying way, Just an FYI and no pressure ever from him or the whole staff. In the end I found what I was looking for at another dealership in another town and purchased from them. On our way down to test drive the car we received a call from AJ just checking in with us and seeing how the search was going. Told him we were on the way to test drive 2 Outbacks in another town. Even after I told him we were going to probably buy one of them which we ended up doing. He took the time to ask questions about both and gave us tips on what to look for between the two models and gave his recommendation on which to buy. What sales men helps sell a car he isn't selling????? AJ apparently. I actually felt sad he didn't have what we wanted right at that moment because I wanted to buy a car from him. AJ and everyone I dealt with at Subaru of Wichita was great. A true example of the saying "Have someone buy from you because of you, Not in spite of you More
No Sharks! Had been searching for good used Subaru Outback. Found two at rival dealership in town, but upon inspection was pressured by salesperson. Wouldn't a Had been searching for good used Subaru Outback. Found two at rival dealership in town, but upon inspection was pressured by salesperson. Wouldn't answer specific questions about vehicles, and didn't seem to know much about them. One had a cracked tail light that he dismissed and the other a missing interior door panel. Just didn't feel comfortable. Left to see recently listed Outback at Subaru of Wichita (KS). Had been at dealership in past narrowing my model choices and had always been treated with respect. This time, they located the vehicle (fresh from detailing), allowed me to drive the Outback, then think about it overnight. Next day, returned to the dealership to close the deal. Only glitch was a bit of pressure to purchase an extended warranty, but this was out of concern I may have regrets in the event of a breakdown rather than trying to make more money. It is VERY satisfying to deal with a business that doesn't operate on commissioned sales and has the long-term best interest of the customer at heart. I highly recommend Subaru of Wichita for anyone that is looking for a good new or used vehicle, regardless of the reason. More
Subaru LOVE! A great big thanks to Emilee and crew. Had a great experience with all of them and LOVE my new Outback! It's a pleasure to join the family. Thank you A great big thanks to Emilee and crew. Had a great experience with all of them and LOVE my new Outback! It's a pleasure to join the family. Thank you Emilee for all your work on my behalf! Keep up the great work. More
Very Professional & Helpful I have been shopping around for a specific model GMC and noticed online there was a slightly used one at Subaru of Wichita. I was going to be buying t I have been shopping around for a specific model GMC and noticed online there was a slightly used one at Subaru of Wichita. I was going to be buying the vehicle out of state and shipping to a different state I was moving to. From the start they were more then helpful breaking down the procedures and fees. Emilee was nice enough to do a FaceTime with me to walk me around the vehicle and show me around in a virtual tour while I made my decision. I have never worked with such a nice and honest sales employee it really went a long way in my decision to proceed with my purchase. Emilee has been great to provide me with all the proper paperwork and schedule shipping of the vehicle. I was able to get the whole process finished and truck shipped within a week of the process. If only there was an Emilee at all dealerships she truly was a joy to work with. Thanks again! More
Haven't bought one yet but they keep in touch and aren't pushy like the out back the best just can't decide what to do with my current car but they keep in touch and aren't pushy like the out back the best just can't decide what to do with my current car More
Very disappointed I purchased a new Forester (2016) I have had nothing but problems with the vehicle. Every time I take the vehicle to be serviced I am told they can't I purchased a new Forester (2016) I have had nothing but problems with the vehicle. Every time I take the vehicle to be serviced I am told they can't find the issue. I live 3 hours from the dealership and the vehicle had been towed there and still "nothing is wrong with it" dummy lights come on and vehicle loses power and still "nothing is wrong with it." I would not recommend Subaru of Wichita to anyone! I did my research and bought a Subaru because they are supposed to be very reliable. I feel like I got a vehicle with issues and the Customer service has been horrible! I plan to get rid of this vehicle as soon as possible and will never again buy a Subaru because of the lack of service I have gotten with this purchase. Very disappointed as I had such high expectations of this vehicle. Subaru did not make things right in my situation. More
New car buying Highly recommend Subaru of Wichita. The sales team very helpful, they will do everything they can to make sure your happy and find what you are lookin Highly recommend Subaru of Wichita. The sales team very helpful, they will do everything they can to make sure your happy and find what you are looking for. More
The worst service I have never had this bad of an experience with a dealership and with a car sales man. I would never do business with this company/dealership ever. Su I have never had this bad of an experience with a dealership and with a car sales man. I would never do business with this company/dealership ever. Sucks that they didn't want to sell a car. But yet I was suggested cars I didn't want. I was ready to put cash down to pay for the vehicle I wanted to buy but yet they wanted me to pay the same amount listed. I don't think so... THE WORST EXPERIENCE EVER. If you don't have to deal with this dealership, don't. More
Friction Free Ashley contacted me within 15 minutes of my web inquiry and found out exactly what I was interested in. She then gave this information to Jimmy who to Ashley contacted me within 15 minutes of my web inquiry and found out exactly what I was interested in. She then gave this information to Jimmy who took that information and found exactly what I was looking for at the price I wanted to pay. Jimmy even managed to get the remote starter upgrade I requested moved up in the service department so I could pick the vehicle up on the same day. The dealership is very midern and clean as well. A great over all experience. More
Finally Found My Subie! I highly recommend Subaru of Wichita if you are anywhere near their location. My husband and I drove from Kansas City, MO, because of the excelle I highly recommend Subaru of Wichita if you are anywhere near their location. My husband and I drove from Kansas City, MO, because of the excellent work by Emilee Reinert. She connected us to the right vehicle and made sure we were able to look it over in person. She also took the time to send us pictures prior to our weekend in-person visit. Thanks to all the information she sent us, we were pretty sure we were driving to make a purchase. She answered all our questions and was very responsive to requests even after we made our decision. We will certainly not hesitate to look there again when we are in the market for another vehicle. More