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Subaru of Wakefield - Service Center

Wakefield, MA

4.8
206 Reviews

206 Reviews of Subaru of Wakefield - Service Center

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August 08, 2024

Everybody was so kind and helpful, Dave especially, as it was my first time ever getting an oil change and I had no idea what I was doing or where I was going. Such a lovely dealership and great service!!! More

by btwhalen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alexandra Taney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I don’t know the man’s name but he has an office in the right hand corner when you walk in and had the sweetest dog ever, he was also great when I bought my car and was super helpful and explained everything to me because I know nothing about cars.
Aug 08, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience! We're delighted to hear that Dave and the team at Subaru of Wakefield made your first oil change a smooth process. We appreciate your kind words and look forward to serving you again!

August 08, 2024

Very professional staff, great service and good facilities while waiting for service. Everything done was clearly explained. More

by Brenda A.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick (service dept)
Aug 08, 2024 -

Subaru of Wakefield responded

Brenda, we're glad to hear you had a positive experience with our team at Subaru of Wakefield. Thanks for the feedback!

August 08, 2024

I received excellent service by Tylor who explained what would be done, no charge and I was in and out in less than an hour. More

by CAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor - service department
Aug 08, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Tylor provided excellent service and got you in and out quickly at Subaru of Wakefield. Thanks for sharing your experience!

August 02, 2024

Best customer service out of any place I've ever been to in my life More

by adamrogers624
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JR Garcia, Daniel Acevedo
Aug 02, 2024 -

Subaru of Wakefield responded

We really appreciate you taking the time to leave Subaru of Wakefield this awesome review, thank you!

August 01, 2024

Always courteous, helpful, prompt…. Very professional! They always communicate well and explain things in a pleasant manner… More

by jhenderson1946
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Aug 02, 2024 -

Subaru of Wakefield responded

Thank you for the kind words! We're delighted to hear that our team at Subaru of Wakefield provided courteous and professional service. We appreciate your support!

July 30, 2024

I just want to give a shoutout on behalf of employees, Tylor McCarthy in Service and AJ in Parts. They are both very patient, courteous, helpful, and knowledgeable. Thank you for such employees as Tylor a More

by Subaru2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
AJ and Tanner in Parts; Tylor and Corinne in Service
Aug 01, 2024 -

Subaru of Wakefield responded

Thanks for the shoutout! We're delighted to hear that Tylor and AJ provided such excellent service at Subaru of Wakefield. Your feedback means a lot to us, and we'll be sure to share your kind words with them!

July 30, 2024

Junior provided Excellent customer service! ! Professional polite and knowledgeable. Service was done very timely. Thank you. More

by A Conner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Junior Juan
Aug 01, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Junior provided excellent service and made your visit at Subaru of Wakefield a positive one. Thanks for sharing your experience!

July 28, 2024

Had a good experience. Good communication and information given during service. Would go here again. More

by Mwolfe35
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds
Jul 30, 2024 -

Subaru of Wakefield responded

Thank you for leaving Subaru of Wakefield five stars! We look forward to seeing you again!

July 27, 2024

Great service. Thanks very much. Would surely recommend to others for service and when buying. More

by Dbkeen1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 29, 2024 -

Subaru of Wakefield responded

This is great to hear! Thank you for choosing Subaru of Wakefield!

July 25, 2024

Great fast and very helpful, they diagnosed the problem and explained the extended warranty and how it works More

by Moomooman80
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Jul 26, 2024 -

Subaru of Wakefield responded

Thank you for the positive feedback! We're glad to hear our team at Subaru of Wakefield could assist quickly and clearly explain your extended warranty. Safe driving!

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