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Subaru of Wakefield - Service Center

Wakefield, MA

4.8
206 Reviews
Call Service Center (888) 672-2184

206 Reviews of Subaru of Wakefield - Service Center

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August 17, 2024

Performed an oil change and tire rotation. they did a fantastic job in a timely manner More

by Harvey.westerman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christfore
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Aug 19, 2024 -

Subaru of Wakefield responded

Thank you for the awesome review, Harvey! We'll see you next time! - Subaru of Wakefield

August 16, 2024

Have been a customer for 10 years. Recently had an exceptional service request..They not only met my needs but accomplished it quickly with good results.. The Above & Beyond goes to More

by EMoore
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
David Patti
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Aug 19, 2024 -

Subaru of Wakefield responded

Thanks for being a loyal customer of Subaru of Wakefield! We're glad to hear Dave and the team exceeded expectations during your recent visit. We appreciate your continued trust in us over the past decade and look forward to continuing to serve you in the future!

August 16, 2024

Everyone at Subaru Wakefield is extremely nice, no matter which department you are dealing with, they will always deliver their best. More

by Surettemaria
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kordell Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tylor
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Aug 19, 2024 -

Subaru of Wakefield responded

Thank you for the kind words! We're delighted to hear that our team at Subaru of Wakefield has provided you with excellent service across all departments. We appreciate your support!

August 15, 2024

Good service desk communication. Cost and pricing along with coupons were clearly stated. Wait time was accurate. More

by sjcwalina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher
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Aug 16, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience with Subaru of Wakefield! We're glad to hear our service desk provided clear communication and accurate wait times. We appreciate your feedback!

August 12, 2024

Fast registration, fast service, professional people. One of my best car service experiences! Thanks a lot! More

by jpawlows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
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Aug 13, 2024 -

Subaru of Wakefield responded

jpawlows, we're delighted to hear you had such a positive experience with our team at Subaru of Wakefield. Thanks for the fantastic review!

August 12, 2024

Did not complete a repair. Told me to come in the following morning at 8. When I came in I was told they couldn’t take a look for a few hours. Terrible service. More

by daniel.t.chen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tylor
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Sep 23, 2024 -

Subaru of Wakefield responded

Daniel, I apologize for the inconvenience and frustration you experienced. This is not the level of service we aim to provide. Please reach out so we can address this issue directly and make things right. Thank you, Michael Rossi - Service Manager - 781.246.3331 ext 126

August 11, 2024

I’m very happy with the service we received for our Forester. The loaner car was a nice bonus. Thanks everyone at Subaru Of Wakefield! More

by edward_j_hansen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris was very helpful and pleasant to work with
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Aug 13, 2024 -

Subaru of Wakefield responded

It was our privilege to serve you, Edward! Thanks so much for your business and kind review, from all of us here at Subaru of Wakefield!

August 10, 2024

David is always so thoughtful and diligent. I never want to get work on my car anywhere else. More

by bambamboozles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junid Zarka
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David from Service
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Aug 12, 2024 -

Subaru of Wakefield responded

Thank you! We're so glad you chose Subaru of Wakefield! We look forward to seeing you again!

August 10, 2024

Service team always attentive, helpful, and friendly. Salesman was helpful with questions i had about new models even when he knew I was not ready to buy. More

by davidakubiak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 12, 2024 -

Subaru of Wakefield responded

David, we're glad to hear both our sales & service teams have provided you with helpful and attentive assistance! We appreciate your support and look forward to seeing you again next time here at Subaru of Wakefield!

August 09, 2024

The Wakefiled locations always provides great services. They are fast and care about customers whenever I am there. More

by ssopori1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 12, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience! We're glad to hear that our team at Subaru of Wakefield consistently provides great service and cares about customers. We appreciate your support!

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