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Subaru of Wakefield - Service Center

Wakefield, MA

4.8
206 Reviews
Call Service Center (888) 672-2184

206 Reviews of Subaru of Wakefield - Service Center

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September 14, 2024

Easy to schedule appointment. Service advisor Tylor communicated well and made appropriate suggestions for the type of service required. Job done quickly and pick up was easy. More

by Jimhutton24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor in the Service Dept.
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Sep 16, 2024 -

Subaru of Wakefield responded

Jim, we're glad to hear Tylor and the Subaru of Wakefield team made your service experience smooth and efficient. Thanks for sharing!

September 13, 2024

David service rep is great, always very help full and professional. He explains everything so clearly which makes it very easy to understand. More

by finbar17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 16, 2024 -

Subaru of Wakefield responded

Thank you for recognizing David's excellent service - we'll be sure to share your feedback with him! Take care and we'll see you next time here at Subaru of Wakefield!

September 13, 2024

David in the service department is excellent and he explains everything very clearly,he is very helpful. More

by finbar17
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
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Sep 16, 2024 -

Subaru of Wakefield responded

Thank you for highlighting David's excellent service at Subaru of Wakefield! We're glad to hear he provided clear and helpful assistance. We appreciate your feedback!

September 12, 2024

Very helpful for someone who is unable to drive car to dealer . Thank you Nice that you keep every one informed during service More

by diane.argentieri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patti
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Sep 12, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience! We're glad to hear our team at Subaru of Wakefield could assist and keep you informed during the service. We appreciate your feedback!

September 12, 2024

The people there are pleasant, friendly and easy to work with. I have had many positive experiences with sales and service. More

by Whytrysubaru24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 12, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experiences with our team at Subaru of Wakefield! We're glad to hear that both our sales and service departments have met your expectations. Looking forward to serving you again!

September 12, 2024

Took care of me from start to finish. Any additional issues were addressed immediately to my satisfaction. Very happy and I’ll be back. James Nation More

by Fournations
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alcir
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Sep 12, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience! We're glad to hear our team at Subaru of Wakefield took great care of you and addressed all your concerns. We look forward to seeing you again!

September 12, 2024

Excellent service! Christopher Grate went above and beyond to inform me of what my car really needed and not what I had scheduled. It’s nice to work with someone as ho More

by Al
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Grate
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Sep 12, 2024 -

Subaru of Wakefield responded

Thank you for the kind words! We're delighted to hear that Christopher provided excellent service and honesty at Subaru of Wakefield. We appreciate your feedback and look forward to assisting you again in the future!

September 08, 2024

They were great to work with and had my car ready for me quickly. Tylor, the fellow who checked me in and answered my questions was especially kind. More

by Noscreenname
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
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Sep 09, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Tylor and the team at Subaru of Wakefield provided you with excellent service and a quick turnaround. Thanks for sharing your experience!

September 08, 2024

Everything was excellent however who ever checked my visar left a black fingerprint on it😞 More

by M_reg_oliveira8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 23, 2024 -

Subaru of Wakefield responded

Thank you for bringing this to our attention - we will make sure it gets addressed with the appropriate members of our team. Please don't hesitate to reach out if our Subaru of Wakefield team can be of service again in the future!

September 05, 2024

It’s great to have people in your corner like David and everyone at Subaru of Wakefield service! Al in sales is Amazing too!😉 More

by Rob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 05, 2024 -

Subaru of Wakefield responded

Rob, we're delighted to hear that David and Al made your experience at Subaru of Wakefield a great one! Thanks for the shoutout!

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