Back

Subaru of Wakefield - Service Center

Wakefield, MA

4.8
206 Reviews

206 Reviews of Subaru of Wakefield - Service Center

Sort by
September 25, 2024

Always great service from any department at Subaru of Wakefield; we went in for maintenance for our year-old car and mentioned an intermittent issue with XM radio and service took the additional time to More

by tiskrina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maria Malave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patrick (Service)
Sep 26, 2024 -

Subaru of Wakefield responded

Tiskrina, we're delighted to hear that our team at Subaru of Wakefield provided you with such exceptional service! Thank you for sharing your positive experience and kind words. We'll always be here to help with any future needs!

September 25, 2024

Blind spot indicator does not work. They could not find a problem, but it still does not work. I will leave as is until next service date. More

by Wayne
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Al Mazin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Subaru of Wakefield responded

Wayne, we apologize for any inconvenience caused by the issue with your blind spot indicator. Please reach out directly if you'd like further assistance before your next visit. Thank you! - The Subaru of Wakefield Team

September 23, 2024

Responsive; professional; fit my repairs quickly into their schedule; reasonable.price; worked with them before and will again More

by Teresa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave who handled Service
Sep 24, 2024 -

Subaru of Wakefield responded

Hi Teresa! We're delighted to hear that our team at Subaru of Wakefield provided you with responsive and professional service. Thanks for your continued trust in us!

September 23, 2024

I am a repeat customer; and I am continually impressed with the high level of friendliness and expertise offered by the Subaru of Wakefield Team! More

by tim_gee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Grate
Sep 23, 2024 -

Subaru of Wakefield responded

We're delighted to hear that our Subaru of Wakefield team continues to impress you with their friendliness and expertise! Thank you for being a loyal customer, we look forward to serving you again.

September 23, 2024

Straightforward service with good communication on expectations regarding timing cost and upcoming aspects to pay attention to More

by Jw11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris from service
Sep 23, 2024 -

Subaru of Wakefield responded

Jw11, thanks for the feedback! We're glad to hear you appreciated the straightforward service and communication at Subaru of Wakefield. If there's anything more we can do next time, let us know!

September 22, 2024

I brought my old Subaru in need of major repairs. Rather than convince me that I should spend good money on a car that was past its prime, Patrick was honest with me and recommended I focus my effort More

by naismith.r
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Sep 23, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience! We're glad Patrick provided honest & helpful service during your recent visit here at Subaru of Wakefield. Take care and please don't hesitate to reach out if there's anything else we can assist you with!

September 21, 2024

My first visit, bought my Forester elsewhere. Friendly. Efficient. Did not try to upsell services. Totally positive experience. More

by frankandellen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 23, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience with Subaru of Wakefield! We're glad to hear our team was friendly and efficient during your visit. We look forward to serving you again in the future!

September 21, 2024

They are fast, efficient, and compassionate for their customers and vehicles. Best dealership in New England! More

by CL4296
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 23, 2024 -

Subaru of Wakefield responded

Thank you for the wonderful feedback! We're delighted to hear that our team at Subaru of Wakefield provided fast, efficient, and compassionate service. We appreciate your support and kind words!

September 16, 2024

Had a great experience with the service center today. It was a simple visit -- swapping out some summer tires for new all-season ones. There was a hiccup with one of the new tires. A replacement was o More

by Parrothead27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kordell Parrish
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience with the service center at Subaru of Wakefield! We're glad to hear Tylor kept you informed and that everything was resolved promptly. Safe driving on those new all-season tires!

September 15, 2024

Extremely thorough, patient, informative service tech at the desk. Highly professional. Bravo! He’s what keeps me coming back. More

by Jennmeuse
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service desk, guy with long mustache. Awesome!
Sep 16, 2024 -

Subaru of Wakefield responded

We're delighted to hear that our service tech's professionalism and thoroughness keep you coming back to Subaru of Wakefield. Thanks for the great feedback!

...
4
...