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Subaru of Wakefield - Service Center

Wakefield, MA

4.8
206 Reviews

206 Reviews of Subaru of Wakefield - Service Center

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October 04, 2024

Juan made it an easy check in and checkout when my car was done. Excellent customer service service More

by Awesome customer service
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun in service
Oct 04, 2024 -

Subaru of Wakefield responded

We are glad your visit was so positive! Thank you for coming to Subaru of Wakefield!

October 03, 2024

Patrick was super helpful, understood customer expectations and represented the brand exceptionally. Great experience and have recommended Patrick to couple of my friends More

by bonjourshari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds
Oct 03, 2024 -

Subaru of Wakefield responded

It's fantastic to hear that Patrick provided such a great experience at Subaru of Wakefield! We appreciate your recommendation and are delighted he met your expectations. Thank you for sharing this feedback with us!

October 02, 2024

They go above and beyond. Answer your questions and work around your needs. It’s one of the reasons I keep coming back. More

by clot.onside.0k
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick Reynolds and David Patti
Oct 02, 2024 -

Subaru of Wakefield responded

Thank you for your continued support! We're glad to hear that Subaru of Wakefield has been able to meet your needs and answer all your questions. Looking forward to serving you again in the future!

October 02, 2024

Great customer service by David! Kept me informed during the time my car was in the shop More

by Luis.menendez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2024 -

Subaru of Wakefield responded

Luis, thank you for the wonderful feedback! We're happy to hear David kept you well-informed throughout your experience and we hope you won't hesitate to reach out if we can be of service again in the future. Take care! - The Subaru of Wakefield Team

October 02, 2024

Nowadays I only go to Subaru of Wakefield for my service needs. In my experience, their service department is the most honest and transparent I’ve encountered. I most recently went to them for my 72,000 mil More

by carlosrodrigo1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Oct 03, 2024 -

Subaru of Wakefield responded

Carlos, we're delighted to hear that our service team at Subaru of Wakefield has earned your trust with their honesty and transparency. Thank you for choosing us for your 72,000-mile service! We look forward to assisting you with any future needs.

September 30, 2024

Always great customer service and quality work! Keeps you informed about the work in progress while you are waiting l! More

by Denis S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Grate
Oct 01, 2024 -

Subaru of Wakefield responded

Denis, thanks for the shoutout! We're glad to hear you appreciate our customer service and quality work at Subaru of Wakefield. See you next time!

September 28, 2024

Patrick’s was very helpful and listen to all my concerns. They seem to have done a very good job. More

by Paula
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Sep 30, 2024 -

Subaru of Wakefield responded

We're so glad Patrick & the team could assist you, Paula! Thanks for sharing your experience and please don't hesitate to reach out if we can be of service again in the future! - Subaru of Wakefield

September 26, 2024

A great place for service. I really like how they’re always willing to explain things clearly to me. More than once they have saved me money by recommending the right way to do More

by Laura
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
8 years ago, don’t remember who
Sep 27, 2024 -

Subaru of Wakefield responded

Laura, we're delighted to hear that our team at Subaru of Wakefield has provided you with clear explanations and cost-saving recommendations. Thanks for your kind words!

September 26, 2024

Great service at Wakefield Subaru, as usual. Stayed at dealer while work was performed, did not take long More

by Stiv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Sep 27, 2024 -

Subaru of Wakefield responded

Thanks for the positive feedback! We're glad to hear that your recent visit here at Subaru of Wakefield was a quick one. We appreciate your continued support!

September 25, 2024

Great service! Stayed at Dealership and was quick service and able to get my State Inspection Sticker, too. Always go back to Subaru of Wakefield! More

by Jan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grate
Sep 25, 2024 -

Subaru of Wakefield responded

Jan, thank you for reviewing your recent visit here at Subaru of Wakefield! We're grateful for your continued support and look forward to seeing you next time!