Subaru of Wakefield - Service Center

I brought my car in because I lost interior lights and the radio. After the part came in I returned to the dealership last week. The new part was installed but there was still a problem. After much inv the radio. After the part came in I returned to the dealership last week. The new part was installed but there was still a problem. After much investigating by the repair crew, they found I had twisted wires caused by a previous accident which burned out the original meter assembly unit. I was not charged for the extra hours spent on my car. Christine Gallella was friendly and knowledgable as always and even offered me one of their vehicles to run an errand. Larry was courteous and helpful and took time with me explaining and answering my questions in a professional and friendly manner. More

Al Mazin in sales went the extra mile to make sure that I had my new car in time for a trip to the backwoods of snowy Vermont where the four wheel drive contributed to a safe and secure ride. Tom Clark also had my new car in time for a trip to the backwoods of snowy Vermont where the four wheel drive contributed to a safe and secure ride. Tom Clark also went the extra mile to make sure that I received credit for my first service -- my husband faxed over the coupon and he accepted it! Great people. More

I got a great deal recomend the salesman I dealt with to everyone!. Service and parts department is very dependable. I would recommend, Al Mazin, the salesman I dealt with to everyone in the mrket for a Sub everyone!. Service and parts department is very dependable. I would recommend, Al Mazin, the salesman I dealt with to everyone in the mrket for a Subaru! More

Had bought a 2005 suburu outback turbo , the turbo failed and ruined the motor , when I brought the car to suburu of Wakefield I knew it wasn't going to be cheap to fix , however the service manager ( larry) and ruined the motor , when I brought the car to suburu of Wakefield I knew it wasn't going to be cheap to fix , however the service manager ( larry) , assured me that they would fix the car by replacing the short block and turbo . A little over a year later the car has lost power due to inproper instalation , for when you take a block out of a car and tear the head off you should look to see if the valve shims need replacing or adjusting , for it is pretty easy to do when off the block ! This didn't happen , so at 110000 miles on this car that diffently needed to happen but got over looked an now I'm facing another steep bill about 2500.00 dollars over the 5400.00 I paid for the original work done! When discussing this problem with the manager ( Larry ) , I was treated like crap , an couldn't get a word in edge wise ! I didn't go to this dealer in Wakefield to be treated like this ! Since then I've found out be calling around to different dealers in new England that adjusting the valves or replacing the shims is a must on a suburu outback turbo with over 100 thousand miles ( they all do it )! Larry at suburu of Wakefield is a big mouth jerk who Thinks he is the only one who knows what he's doing an will not be willing to help you even if you just spent a large amount of money trusting these people to fix your car ! Now I'm stuck with a car that I can't afford to fix and have to make payments for the next three years ! All because they over looked or didn't care about if the motor lasted a year or ten years ! Let this be a lesson not to take your car to SUBURU OF WAKEFIELD , unless you love to get ripped off and treated badly by LARRY More

Took my 2005 WRX into them to replace the small "speedo" gear in the transmission. Despite being a labor intensive and involved repair the final bill of $1,000 was less than I was expecting based o "speedo" gear in the transmission. Despite being a labor intensive and involved repair the final bill of $1,000 was less than I was expecting based on discussion at NASIOC.com. The service people were nice and friendly both on the phone and in person when I dropped it off. I've put 900 miles on the car in the week since picking it up on trips to Maine and Vermont and the car's worked fine. Only complaint was their estimate of when it would be ready which was pushed back twice. More

I did not buy my car there, but I have had my car serviced at Wakefield Subaru for 4 years. The service managers are really friendly and helpful, the service work is fast, and the prices are very rea serviced at Wakefield Subaru for 4 years. The service managers are really friendly and helpful, the service work is fast, and the prices are very reasonable. If you are bringing your Subaru in for service, this is a great dealership to deal with, IMHO. More