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Subaru of Wakefield - Service Center

Wakefield, MA

4.8
206 Reviews

206 Reviews of Subaru of Wakefield - Service Center

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July 11, 2024

Tylor was very helpful. He was ready for my car when we arrived. He took us through the whole process. We are very satisfied with our service. More

by kcanzanello
Recommend Dealer
Yes
Employees Worked With
Tylor
Jul 12, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Tylor provided you with a smooth experience here at Subaru of Wakefield! Thanks so much for your business and please don't hesitate to reach out if we can be of service again in the future!

July 10, 2024

Michael from Service helped me with my Crosstrek Hybrid. He had great customer service, was extreme polite, helped me with all my questions, got back to me with concerns of my car right away so I did t have More

by Percula208
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael from Service
Jul 11, 2024 -

Subaru of Wakefield responded

Branden, we're delighted to hear that Michael provided excellent service for your Crosstrek Hybrid at Subaru of Wakefield. Thanks for sharing your positive experience!

July 10, 2024

Great service! Great atitude! Efficient work! Shout out to David for his work! Awesome job More

by Coral Xie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Bentley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 11, 2024 -

Subaru of Wakefield responded

Hi Coral! Thank you so much for your wonderful feedback! We're thrilled to hear that David provided you with great service, exhibited a positive attitude, and completed his work efficiently at Subaru of Wakefield. We'll be sure to pass along your kind words to him. We look forward to serving you again soon!

July 08, 2024

Great service, accommodating, clean and friendly staff. Always easy to drop off and pick up. More

by David.c.kilpatrick
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Jul 08, 2024 -

Subaru of Wakefield responded

Hi David C! Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our service at Subaru of Wakefield. We pride ourselves on providing accommodating, clean, and friendly service, and it's wonderful to know that our efforts made your drop-off and pick-up process easy. We look forward to serving you again in the future!

July 07, 2024

juan (junior) was a amazing and thoroughly helped me with fixing the issue with my car More

by sloop_quiche.0q
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
junior garcia
Jul 08, 2024 -

Subaru of Wakefield responded

Hi Sloop! Thank you for leaving us this five-star review and the kind words about Juan from our service team at Subaru of Wakefield! We'll see you next time!

July 07, 2024

I like this dealer because my car is always serviced great Juan my service rep does a great job He is efficient, pleasant courteous professional. He always makes sure his customers get the best ser More

by Dpiper
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun in service
Jul 08, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Juan and the Subaru of Wakefield team consistently provide you with excellent service. We look forward to serving you again! Safe travels!

July 06, 2024

The service tech I worked with was communicative, positive, and honest. Would highly recommend this dealer. More

by 03flail-cairn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Patrick
Jul 07, 2024 -

Subaru of Wakefield responded

Thank you for the recommendation! We're glad to hear our service tech provided a communicative and honest experience at Subaru of Wakefield. We appreciate your support!

July 06, 2024

Every one was fantastic. Outstanding knowledge of my car. Excellent Customer Service. Thank you for fixing my car! More

by jdp21113
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Jul 07, 2024 -

Subaru of Wakefield responded

Thank you for the kind words! We're delighted to hear that our team at Subaru of Wakefield provided excellent customer service and fixed your car to your satisfaction. Safe driving!

July 06, 2024

Check engine light came on. Booked the appointment. Went off as I got to Wakefield Subaru. Mike said why don’t I just scan it anyway. Won’t take 10 minutes. After grabbing a cu More

by BCDonm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike
Jul 07, 2024 -

Subaru of Wakefield responded

We're glad to hear Mike provided such efficient and proactive service at Subaru of Wakefield! Thanks for sharing your experience, and we look forward to getting that sensor replaced under warranty soon! Safe travels!

July 02, 2024

Friendly, courteous. Able to diagnosis problem and fix. Also appreciated that they were able to provide me with a loaner More

by N_L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris in Service
Jul 02, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience with Subaru of Wakefield! We're glad our team could assist you and provide a loaner during the repair. Safe travels ahead!

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