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Subaru of Wakefield - Service Center

Wakefield, MA

4.8
206 Reviews

206 Reviews of Subaru of Wakefield - Service Center

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November 02, 2024

Always easy to work with and helpful with any problems I might have. Friendly, professional and great work always done on my car! More

by Codey713
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor
Nov 04, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience! We're delighted to hear that our team at Subaru of Wakefield consistently provides friendly and professional service. We appreciate your support and look forward to assisting with any future needs!

October 31, 2024

10 years plus with Subaru of Wakefield Excellent service department. Always satisfied with communication & service personnel. More

by Imprezalady141
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Patti always willing to take time to explain service and costs.
Oct 31, 2024 -

Subaru of Wakefield responded

Thank you for being a loyal customer of Subaru of Wakefield for over 10 years! We're delighted to hear that our service department consistently meets your expectations. We appreciate your support and look forward to serving you in the future!

October 31, 2024

Went in for an oil change and issue with eyesight system. Juan garcia in service was attentive, knowledgeable and provided excellent service. Explained how the eyesight system worked when an object appears t More

by ET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan Garcia
Nov 01, 2024 -

Subaru of Wakefield responded

Thank you for sharing your experience with us at Subaru of Wakefield! We're delighted to hear that Juan provided attentive and knowledgeable service, ensuring all your questions were answered. We appreciate the feedback and look forward to assisting you again in the future!

October 30, 2024

Service department efficient and very customer priented. Check in staff very knowledgeable about mechanical questions..Service began on time.. Finished later than predicted because of unexpected software u More

by Rivergirl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I had service not sales
Oct 30, 2024 -

Subaru of Wakefield responded

Thank you for taking the time to review your recent visit here at Subaru of Wakefield! We appreciate your patience and are glad everything was fixed to your satisfaction. Please don't hesitate to reach out if we can be of service again in the future!

October 28, 2024

Tylor made my visit seem less! excellent customer service. did the work in the time that I was quoted! More

by jomorrissey2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor McCarthy
Oct 29, 2024 -

Subaru of Wakefield responded

We're delighted to hear that Tylor provided excellent service and kept everything on schedule at Subaru of Wakefield! Thank you for sharing your experience with us.

October 27, 2024

The service is excellence. Jaun the service advisor is great. He is very good at explaining what is required to properly service my car. More

by Jayrmoore129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaun
Oct 28, 2024 -

Subaru of Wakefield responded

Jay, we're glad to hear that Jaun provided excellent service and clear explanations at Subaru of Wakefield. Thank you for sharing your experience with us!

October 26, 2024

Welcoming, professional, efficient, respectful, excellent service. In the past I’ve been reluctant to go to a dealership for service, but I have full trust in Wakefield Subaru. I appreciate the service coupo More

by Rondolais
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David in Service
Oct 26, 2024 -

Rondolais responded

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Oct 28, 2024 -

Subaru of Wakefield responded

Thank you for the great review! We look forward to seeing you again! - Subaru of Wakefield

October 26, 2024

Great experience with a Subaru recall for my Impreza. The parts were back ordered for quite awhile but I was contacted when they became available. A loaner car was provided because I live about an hour a More

by garymsimon55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Grate
Oct 28, 2024 -

Subaru of Wakefield responded

Thank you for sharing your positive experience with Subaru of Wakefield! We're glad to hear our team could assist with the recall and provide a loaner car. It's great that we were able to resolve the wiper arm issue and keep you informed throughout the process. Safe travels in your Impreza!

October 25, 2024

I was so happy to hear that I could take my car here for the yearly inspection. They always make things so easy for customers! More

by Susandesimone67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
Oct 28, 2024 -

Subaru of Wakefield responded

Susan, we're delighted to hear that your yearly inspection experience was smooth and convenient at Subaru of Wakefield. Thanks for choosing us!

October 25, 2024

Always helpful. I like that they keep me informed regarding the process and needs of my car More

by Pmignone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tylor. In service dept
Oct 31, 2024 -

Subaru of Wakefield responded

We're glad to hear you appreciate our helpfulness and clear communication about your car's needs at Subaru of Wakefield. We look forward to serving you again! Have a great ride!

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