Subaru of Utica - Service Center

Great place to do business 👨‍💼 great job did not have to wait long nice job to wait long nice job More

They do not answer the phone at the service desk. I had to drive there to make an appointment. Then, no one called me when my called me regarding the need for new brakes. I had to drive there to make an appointment. Then, no one called me when my called me regarding the need for new brakes. More

Staff is always very busy but still manage to be cheerfully friendly, give their full attention, and keep me updated. cheerfully friendly, give their full attention, and keep me updated. More

My car was serviced in a very timely matter, The staff was friendly and helpful. was friendly and helpful. More

Very polite and accommodating Assisted me with question regarding my hatch and showing me how to do it regarding my hatch and showing me how to do it More

Knowledgeable, friendly, attentive staff. pleasure doing business with. Looking forward to coming back to service my non Subaru vehicle. Thanks Vinny keep up the excellent work. pleasure doing business with. Looking forward to coming back to service my non Subaru vehicle. Thanks Vinny keep up the excellent work. More

They did not get back to me about the DCM box for 3weeks when they said it would be in in 3 working days. My first two calls were not returned when they said it would be in in 3 working days. My first two calls were not returned More

My visit here was a first. There was an issue with the length of time taken for the service provided and it was compensated for, which was completely unexpected. I was actually There was an issue with the length of time taken for the service provided and it was compensated for, which was completely unexpected. I was actually in shock at checkout. The waiting area was clean. Staff were all friendly. More

I had a very good experience at the dealership. I was greeted and helped immediately. My car was taken in for service. Joanne explained what needed to be done. There is always lots of customers th I was greeted and helped immediately. My car was taken in for service. Joanne explained what needed to be done. There is always lots of customers there. The waiting room and amenities are very clean and comfortable. My compliments to the staff. More

One of the reasons why we continue to deal with Subaru is the quality of the service and staff. the quality of the service and staff. More