Subaru of Utica - Service Center

Tyler is the best! Always friendly and attentive to all my needs. He is customer service at its best. Always friendly and attentive to all my needs. He is customer service at its best. More

Great customer service and repair. Finished in a timely manner. Was informed of all services. Highly recommend! Finished in a timely manner. Was informed of all services. Highly recommend! More

Very friendly staff with a nice area to sit and relax while you wait for your vehicle to be serviced. Nice little snack and beverage bar a nice bonus. while you wait for your vehicle to be serviced. Nice little snack and beverage bar a nice bonus. More

Parts and service are very expensive, especially for senior citizens. At times i have used local mechanic to cut back costs. senior citizens. At times i have used local mechanic to cut back costs. More

I have had some unexpected problems with my car, but they have fixed the battery problems and I have a new a/c unit. This is a very low mileage vehicle so I don't understand why I've had these problems but t have fixed the battery problems and I have a new a/c unit. This is a very low mileage vehicle so I don't understand why I've had these problems but they have been resolved. More

Joanne is always helpful and friendly. Oil change... In and out within an hour. Very pleased Oil change... In and out within an hour. Very pleased More

Really efficient got me right in for service. Katherine Soggs my service advisor was amazing! Katherine Soggs my service advisor was amazing! More

I have a warranty on my car that covers over 100 things but evidently this warranty didn’t cover. The person didn’t really look at my coverage he just told me it wasn’t covered. I have rental car coverage but evidently this warranty didn’t cover. The person didn’t really look at my coverage he just told me it wasn’t covered. I have rental car coverage from there as well and every time I go there, I can never get one. Even though I tell them I live an hour away and need a car. They tell me ok on the phone but once I’m there they don’t have one. More

Joanne Palmer is an absolute delight! So pleasant and so helpful. What an asset she is to your Subaru dealership. Very knowledgeable. So pleasant and so helpful. What an asset she is to your Subaru dealership. Very knowledgeable. More

This is a great place to have a vehicle serviced. The staff are efficient, friendly, and committed to excellence. The facility is new, very well maintained, and very comfortable. The staff are efficient, friendly, and committed to excellence. The facility is new, very well maintained, and very comfortable. More