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Subaru of Utica - Service Center

Utica, NY

4.7
465 Reviews
Call Service Center (315) 624-7774

465 Reviews of Subaru of Utica - Service Center

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January 15, 2024

Great service. Pleasant and clean waiting area and reasonable wait time.Excellent customer service..Thank you More

by JVABOO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cardello
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Jan 17, 2024 -

Subaru of Utica responded

Thank you for working with us to care for your vehicle here at Subaru of Utica. We love hearing our guests enjoyed excellent customer service, timely assistance and a pleasant wait. Safe travels and we'll be ready with the same level of care whenever you next visit.

January 14, 2024

We have been so impressed with the customer service here! The best car repair service we have ever experienced by far! More

by AKREID3087
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan in service
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Jan 15, 2024 -

Subaru of Utica responded

We're proud to hear our team's efforts have led to your best service experiences ever. Thank you very much for trusting us with your vehicle's care and complimenting the assistance you receive here at Subaru of Utica. Safe travels and we'll see you again next visit.

January 13, 2024

I had a great experience. Everything was easy and straight forward. I will be back! More

by MICHAELGRIMALDI20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
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Jan 15, 2024 -

Subaru of Utica responded

We're always grateful to hear our valued Subaru of Utica guests will be returning for future service. Thank you for working with the team and letting us know your experience was smooth and straightforward. Safe travels and we'll see you again next visit.

January 13, 2024

Great service. Pleasant waiting area and reasonable wait time. Surroundings very clean. Excellent customer service. More

by HSBLUETOPAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne
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Jan 15, 2024 -

Subaru of Utica responded

Thank you very much for the kind praise. We're proud to be your trusted vehicle service provider and are happy to hear you enjoyed our clean grounds, a pleasant wait and timely service. Safe travels and we'll see you again next visit here at Subaru of Utica.

January 13, 2024

Clean, friendly, efficient, excellent waiting area, easy to access from the street, good customer service More

by RSTRUGGY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Rodriguez
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Jan 15, 2024 -

Subaru of Utica responded

Thank you very much for the compliments. It makes us proud to hear you enjoy efficient, friendly service and the cleanliness of our facilities. We appreciate you working with us to care for your vehicle here at Subaru of Utica and look forward to seeing you again next visit.

January 13, 2024

Great customer service at Service Desk. Also, the mechanic videos are tremendously informative. I feel confident my car is in good hands. More

by BOOKWORM1844
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony
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Jan 15, 2024 -

Subaru of Utica responded

It's important to us that our Subaru of Utica service guests are confident with trusting us to tend to their vehicle. Thank you for letting us know you enjoy the benefits of our video service along with great customer care from the team. Travel safe and please consider us again for your future automotive needs.

January 12, 2024

In All honesty, it is the cleanest dealership I have been in. Service managers, and staff are very attentive. More

by DVITIELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vinny
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Jan 12, 2024 -

Subaru of Utica responded

It's wonderful to hear the cleanliness of our dealership along with the assistance you received from our team earned such high praise. Thank you very much for working with us to care for your vehicle here at Subaru of Utica. Travel safe and come back to see us again whenever we can next be of help.

January 11, 2024

Jarred was very helpful and answered all my questions and kept in touch over several weeks. Heather was thorough and helpful also. More

by FCNIKE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jarred
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Jan 11, 2024 -

Subaru of Utica responded

Thank you very much for providing us an opportunity to earn your business at Subaru of Utica. We're delighted to hear Jarred and Heather's informative and thorough assistance proved valuable, and both will appreciate the kind feedback. Our team is here with that same level of support whenever it is needed, so please reach out anytime. Drive safe and enjoy the road.

January 11, 2024

Nice, friendly, supportive! Great people to work with. Thank you for doing what you do!!!! More

by DONNA.SEMIT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler
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Jan 11, 2024 -

Subaru of Utica responded

It's our sincerest pleasure to be of service, Donna, and thank you for being a wonderful Subaru of Utica guest. It means a lot to the team being complimented on our friendly and supportive assistance, and we truly appreciate the compliments. Safe travels and we'll see you again next visit.

January 11, 2024

As always, the service department at Subaru of Utica was very professional and friendly. I love my Subaru and feel I and my car is cared for. 100%. More

by DBAKER22859
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Micheal
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Jan 11, 2024 -

Subaru of Utica responded

As always, we're very thankful for the opportunity to be your trusted vehicle service provider here at Subaru of Utica. Thank you very much for trusting us with your car's care and leaving the kind feedback. Travel safe and we'll be here with the same professional, friendly assistance you've come to expect whenever it's time to visit us again.

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