Subaru of Utica - Service Center

The Service rep did a great job. But they don't answer phones in a timely fashion and do not return phone calls. Possibly an issue with the phone system? But they don't answer phones in a timely fashion and do not return phone calls. Possibly an issue with the phone system? More

The staff at Subaru of Utica is friendly and very professional. I had to wait for my 2024 Crosstrek to be serviced, but the facility was pleasant and Vinny kept me posted regularly on the work being professional. I had to wait for my 2024 Crosstrek to be serviced, but the facility was pleasant and Vinny kept me posted regularly on the work being performed. It is always a pleasure working with the service department at Subaru of Utica! More

Subaru is the best in car service. That’s why I rather buy a Subaru car over any other car That’s why I rather buy a Subaru car over any other car More

My wife started the car, to bring our son to school, and the dashboard had all the lights flashing. She called Subaru and was given an appointment that morning. I was working out of town, and they took car the dashboard had all the lights flashing. She called Subaru and was given an appointment that morning. I was working out of town, and they took care of her. Everything was explained well, and the warranty covered all expenses. More

Fast friendly service and it was great to have the video and be able to see what the mechanic is seeing. and be able to see what the mechanic is seeing. More

Very good service. Even taped a bulb to my receipt to show it was blown. Honest, friendly and timely. Even taped a bulb to my receipt to show it was blown. Honest, friendly and timely. More

Fully explained services to be performed and pricing! Quick turn around. Comfortable and accommodating waiting area. Quick turn around. Comfortable and accommodating waiting area. More

Brought car in for a problem with the emergency brake. Then they contacted me to tell me that the brakes were bad and needed to be replaced. The brakes were new 6 month ago. I took the car to be inspected Then they contacted me to tell me that the brakes were bad and needed to be replaced. The brakes were new 6 month ago. I took the car to be inspected 2 days later and it passed and there was no mention of the brakes being worn. The place that I took the car for inspection specializes in brakes. I feel that they were just trying to drum up extra work. More

Love my Subaru and everyone at Carbone is very professional and speedy. I never have to wait long. professional and speedy. I never have to wait long. More

Good fast service with a clean comfortable place to wait and have a coffee or tea! and have a coffee or tea! More