Subaru of Utica - Service Center

Facility is well maintained and employees in the Service Center treat customers with professionalism and respect. It appears that they recognize the “value” of the customer. Work was done in a timely mann Center treat customers with professionalism and respect. It appears that they recognize the “value” of the customer. Work was done in a timely manner. More

Nothing more to say. Vehicle is under warranty. Hope this fixes the issue. Thank you. Vehicle is under warranty. Hope this fixes the issue. Thank you. More

The waiting area was comfortable offering coffee, snacks, magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited magazines to read and a local tv channel to watch. It was not noisy but quiet. And the area was clean. So I didn't mind being there while I waited for my car to be serviced. More

Tyler is always very helpful, informative and polite. He answered all my questions intelligently and professionally. He answered all my questions intelligently and professionally. More

Tyler is very knowledgeable and always very helpful. He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my He knew exactly what was going on with my car and arranged to have it serviced right away. He kept me informed of its progress and I left knowing my car was safe. More

Excellent service, friendly and quick. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. Knowledgeable, car was ready on time and in good condition. Joanne in service was friendly and helpful. More

I was really impressed with Tyler's professionalism, patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you patience and problem solving ability. He is truly an asset to the service department and I hope he has a long career with Subaru of Utica. Thank you Tyler!! More

I like Being able to depend on the dealership to answer my questions and explain what is happening with the car. Top notch service . my questions and explain what is happening with the car. Top notch service . More

The staff were all very helpful getting me into my new car while simultaneously helping me through my lease buy out. car while simultaneously helping me through my lease buy out. More

Quick service with a nice waiting room. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. Enjoyed the popcorn machine. Online portal is being updated and seems to be more vague about what services you schedule an appointment for. More