Subaru of Utica - Service Center

Just had my car serviced. That experience was great. I was given a review of Subaru by a friend who said they left during the buying process because they were so turned of That experience was great. I was given a review of Subaru by a friend who said they left during the buying process because they were so turned off. I went there anyway. I should have listened to my friend. The salesman was....ok. Not the most professional person. The manager on, which was one guy, had a few peoblems getting us our paperwork. They were stressed, and it showed, which is why this review is as nice as it is. They need to train more people to be able to perform at their highest level with absenses if personell. This is all a personal preference and a review based more on personality than the sale, but I will say again it could have gone better. But... it also could have been much worse. More

Always professional and dealership is very clean . Easy and efficient to make appointments… pricing high but I guess that’s because it’s a true Subaru shop Easy and efficient to make appointments… pricing high but I guess that’s because it’s a true Subaru shop More

Pleasant, professional and got me out in a timely manner. Very happy with the service I got. Very happy with the service I got. More

Great place to get work done on a Subaru. Good service department. Sometimes hard to get through on phone. Good service department. Sometimes hard to get through on phone. More

Always get great service at Subaru of Utica. Video inspection is extremely helpful. Appointments can be made over the phone or online. Video inspection is extremely helpful. Appointments can be made over the phone or online. More

Good service experience. Fast., friendly, and cooperative people to work with, Rge video was very informative Fast., friendly, and cooperative people to work with, Rge video was very informative More

Justin was wonderful. He made the entire process simple, quick, and enjoyable. Thank you for helping me get the exact car I wanted! He made the entire process simple, quick, and enjoyable. Thank you for helping me get the exact car I wanted! More

This dealership is well maintained and the staff are always personable and knowledgeable. We will continue to do business with Carbone of Utica always personable and knowledgeable. We will continue to do business with Carbone of Utica More

I have been driving for over 50 years and this was by far the best auto service visit I ever had. I particularly appreciated how quickly and accurately the problems were diagnosed and how carefully the serv the best auto service visit I ever had. I particularly appreciated how quickly and accurately the problems were diagnosed and how carefully the service advisor explained the work needed and gave accurate estimates of the cost.Tyler Davis More

Very helpful and accommodating. Paul was very easy to work with. Would have liked more communication about my finance rate ! Paul was very easy to work with. Would have liked more communication about my finance rate ! More