Subaru of Utica - Service Center

I booked an appointment online, when I arrived I was checked in quickly, my car was brought in quickly (I received a text that it was being worked on). The waiting lounge was comfortable, with good sna checked in quickly, my car was brought in quickly (I received a text that it was being worked on). The waiting lounge was comfortable, with good snacks. My car was inspected quickly and I was back on my way. A painless experience. More

I was very pleased with the service. I drop the vehicle off and picked up the cross track in the evening. Only negative thing is that when I try calling back few times couldn't get threw I drop the vehicle off and picked up the cross track in the evening. Only negative thing is that when I try calling back few times couldn't get threw the line and after leaving the message they didn't call back until the service was done. Other than that it was excellent and I love the videos they sent for the work done on the cross track. More

Straight forward, gets the work done. Vincent is an asset to your Subaru! All the employees in service earn their keep. Vincent is an asset to your Subaru! All the employees in service earn their keep. More

Good service this visit. Vince did a nice tutorial on my updated radio screen. Also really like the video of service to my Outback. Vince did a nice tutorial on my updated radio screen. Also really like the video of service to my Outback. More

Excellent service ,fast and efficient. Vincent was very cordial and professional ,I will be glad to go again . Vincent was very cordial and professional ,I will be glad to go again . More

Excellent service. Advisor was very knowledgeable. Vehicle was completed in a timely manner and correctly the first time! Advisor was very knowledgeable. Vehicle was completed in a timely manner and correctly the first time! More

A most pleasant and efficient morning was spent at the dealership showing my Subaru love . dealership showing my Subaru love . More

Subaru of Utica has always provided excellent service as well as customer service. My latest experience was no exception. well as customer service. My latest experience was no exception. More

Oil change ran late, tech apologized and service advisor apologized. Those efforts went a long way as acknowledgement is sometimes all it takes. Some places can’t be bothered to even say we’re aware we we apologized. Those efforts went a long way as acknowledgement is sometimes all it takes. Some places can’t be bothered to even say we’re aware we were running late More

Excellent service as always. Everything was explained in detail and was comfortable with my decision. Everything was explained in detail and was comfortable with my decision. More