Subaru of Troy - Service Center

Unexpected work in a reasonable time So it was my first time taking my first car that i just purchased 3 weeks ago for service it wasn’t a normal oil change or anything my TPMS light was So it was my first time taking my first car that i just purchased 3 weeks ago for service it wasn’t a normal oil change or anything my TPMS light was on and wanted to get it checked out I pulled up they noticed a small nail in my front passenger tire and was able to fix it! As i was waiting they let me know that they noticed rust on my back breaks and said they would take care of them after waiting a pretty reasonable time i was on my way with No Charge! I’m so glad i decided to buy from Subaru there the best and can’t wait to come back. p.s the coffee is amazing! More

fast and friendly I have only done oil changes, tire rotations, recall radio item, plus one inspection. However the appointment process is easy. I get in and out in a I have only done oil changes, tire rotations, recall radio item, plus one inspection. However the appointment process is easy. I get in and out in a fast manner. The people there are nice and smiling. Always nice to say hi to Nora who sold me the car too. Thanks More

Regular Servicing It was fast and friendly! I had a 9 am appointment for an oil change and inspection. Even with adding a tire rotation, my car was done in a little ov It was fast and friendly! I had a 9 am appointment for an oil change and inspection. Even with adding a tire rotation, my car was done in a little over an hour! More

Prompt service I was having a recall for brake light switch repaired, and they thought it would be at least a half-hour wait, and maybe longer because of problems wi I was having a recall for brake light switch repaired, and they thought it would be at least a half-hour wait, and maybe longer because of problems with the computer system. Within 15 minutes I was on my way. Very friendly service dept. More

Service experience Michael Rivers in service was very helpful and understanding in keeping cost at a amount I could financially afford. I originally made appointment to Michael Rivers in service was very helpful and understanding in keeping cost at a amount I could financially afford. I originally made appointment to to have recall fixed,but noticed front tires had some odd wear on outside ,which led me to putting four new tires on car. Kudos to Michael Rivers!!!!!!!! More

Recall service Brought car in due to a recall. Service completed very quickly even though there was a long line of cars in front of me when I arrived. I did have Brought car in due to a recall. Service completed very quickly even though there was a long line of cars in front of me when I arrived. I did have an appointment. More

Personnel where very attentative. There was a recall on my 2017 Subaru Outback which was taken care of along with my vehicle inspection and service. I expected to be there a couple of There was a recall on my 2017 Subaru Outback which was taken care of along with my vehicle inspection and service. I expected to be there a couple of hours and it was less than that. I just like the way the personnel at Carbone treats their customers along with the explanation of all that was done to my car. I lease my vehicles and definitely will be leasing another next year with Carbone. More

Very accomodating and polite like going there pleasant convenient knowledgeable I will get my next car there everyone seems nice clean not annoying free coffee and polite like going there pleasant convenient knowledgeable I will get my next car there everyone seems nice clean not annoying free coffee More

Quick, friendly and efficient service!! Express oil change service was great. We didn’t have an appointment but the work was completed in less than an hour. Friendly and professional. Express oil change service was great. We didn’t have an appointment but the work was completed in less than an hour. Friendly and professional. More

Pam's review good service in record time!! Michael called me back when it was done to pick up. They are very friendly and explain everything to me. good service in record time!! Michael called me back when it was done to pick up. They are very friendly and explain everything to me. More