Subaru of Troy

Subaru of Troy has treated us fairly, pleasantly, and professionally for the last year and a half. I highly recommend them for servicing your Subaru. professionally for the last year and a half. I highly recommend them for servicing your Subaru. More

Everything went really smooth I had a great experience with Subaru I would definitely recommend with Subaru I would definitely recommend More

Very helpful and personable. Met all of our needs. We have bought many subarus here and we will continue to do so. Met all of our needs. We have bought many subarus here and we will continue to do so. More

Pleasant buying experience, easy going staff, not pushy and able to answer any questions I had throughout the process. and able to answer any questions I had throughout the process. More

This was our second experience with Subaru of Troy this year. First time we leased, and this time we purchased. The entire staff was a pleasure to work with, and the whole experience was stress free. year. First time we leased, and this time we purchased. The entire staff was a pleasure to work with, and the whole experience was stress free. More

Subaru of Troy was reasonable with pricing and willing to negotiate. Car was ready the same day. No issues at all to complain about. negotiate. Car was ready the same day. No issues at all to complain about. More

Staff and employees are great to interact with, not pushy to get you into a car but rather makes sure that when you’re after one that you know exactly what you’re getting into. Many drive what they sell whic to get you into a car but rather makes sure that when you’re after one that you know exactly what you’re getting into. Many drive what they sell which futher reinforces what they say about their inventory. More

A great experience from start to finish. I would absolutely recommend subaru of troy to everyone I know who is looking for a vehicle. I would absolutely recommend subaru of troy to everyone I know who is looking for a vehicle. More

Subaru of Troy was professional, knowledgeable, reliable and courteous in regards to fixing my Outback because of a factory defect. Dealing with their personnel was a pleasure. and courteous in regards to fixing my Outback because of a factory defect. Dealing with their personnel was a pleasure. More

I just could not give an "excellent" rating because there were new problems that have cropped up with the new management at Subaru of Troy. I brought my car in for a NYS inspection. I always wait for my car were new problems that have cropped up with the new management at Subaru of Troy. I brought my car in for a NYS inspection. I always wait for my car in the lounge area. First thing I noticed was the tv was on a repeating commercial and never changed while I was there. Previously, the tv was on cable and game shows or talk shows were playing. Second thing I noticed was a sales person trying to talk customers into getting them to have an appraisal done on their car while it was in for service. He explained that their car can be used for a trade in on another vehicle and the benefits of purchasing a newer car. It seemed like I was there for hours with no tv to look at. I asked the service advisor about the tv not being utilized and was told that the tv was just a nuisance according to management. I don't think I will be waiting for my car on the next service trip. I also don't want a salesperson trying to get an appraisal on my 2015 Subaru Crosstrek. Please change the lounge area back to the way it used to be with the TV ON TO CABLE and NO SALESPERSON ANNOYING CUSTOMERS! More