Subaru of Troy
Troy, NY
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Easy experience! 'Doc' was our salesman and he was great. Not pushy and easy to get in touch with over the phone. After signing our lease deal, the car we wanted came 'Doc' was our salesman and he was great. Not pushy and easy to get in touch with over the phone. After signing our lease deal, the car we wanted came in from another dealership in Utica <1 week. More
Awesome experience Totally enjoyed my experience with this dealership. Can not say enough about Allison my salesperson she was the best. Thank you for making my purchase Totally enjoyed my experience with this dealership. Can not say enough about Allison my salesperson she was the best. Thank you for making my purchase a quick and easy process. More
Fast and a enjoyable experience Would recommend this dealership to everyone, they are outstanding. Brand new facility, love the new service waiting area, friendly and accommodating. Would recommend this dealership to everyone, they are outstanding. Brand new facility, love the new service waiting area, friendly and accommodating. The dealership just has a wonderful vibe to it. More
Pleasant and Unexpected The sales person really made the difference. Allison was extremely knowledgeable about all the Subaru vehicles. She was professional and down to earth The sales person really made the difference. Allison was extremely knowledgeable about all the Subaru vehicles. She was professional and down to earth. I felt very comfortable dealing with her like we were old friends. I did not expect to purchase a Subaru the same day I visited the dealership, After being a Toyota owner for over 20 years I wanted to see how Subaru compared since I was not really smitten with the new Toyota models.. I was very impressed and went home the same day with a brand new Forester. More
An enjoyable and satisfying experience from start to finish. The Sales Rep that assisted me was a joy to deal with. Allison was courteous, well informed about the vehicle I was interested in buying and a pleasur The Sales Rep that assisted me was a joy to deal with. Allison was courteous, well informed about the vehicle I was interested in buying and a pleasure to work with. More
That Gut Feeling Whenever making a large purchase such as a vehicle I feel it helps to go with your gut feeling. I felt comfortable, and truly felt I was being offered Whenever making a large purchase such as a vehicle I feel it helps to go with your gut feeling. I felt comfortable, and truly felt I was being offered the best deal. No regrets. More
Wonderful experience Had a really great experience. My salesman was great, thanks Bill! I would definitely buy another car from them. He went out of his way to make me hap Had a really great experience. My salesman was great, thanks Bill! I would definitely buy another car from them. He went out of his way to make me happy!!! More
First rate I purchased a vehicle at Carbone Subaru and was impressed at the professionalism of the salesperson and the manager. They genuinely put the needs of t I purchased a vehicle at Carbone Subaru and was impressed at the professionalism of the salesperson and the manager. They genuinely put the needs of the customer first. More
Seamless We got our first Subaru from Carbone’s competitor (Goldstein) and it was clear that they struggled. At Carbone we worked with Joe and the hardest part We got our first Subaru from Carbone’s competitor (Goldstein) and it was clear that they struggled. At Carbone we worked with Joe and the hardest part of the process was picking which car to get. Everything else was taken care of and they provided advice that clearly benefitted me. They also provided info on how to care for the car that Goldstein didn’t tell us. More
My new car I walked in and decided what I wanted to pay and Norah was able to work with me. Very smooth transaction. I love my Forester! I walked in and decided what I wanted to pay and Norah was able to work with me. Very smooth transaction. I love my Forester! More

