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Subaru of Troy
Troy, NY
176 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 176 reviews
March 09, 2019
First time Subaru owner Great salesman and great Outback. Easy process from start to finish. State of the art facility. Would recommend Joe and Carbone to anyone. Thanks so m Great salesman and great Outback. Easy process from start to finish. State of the art facility. Would recommend Joe and Carbone to anyone. Thanks so much! More
by teelincoln
Employees Worked With
J Keator
March 08, 2019
Purchased a new crosstrex Love the car I bought, salesman was very helpful and not at all pushy. Would highly recommend both the car, the salesman and the dealership Love the car I bought, salesman was very helpful and not at all pushy. Would highly recommend both the car, the salesman and the dealership More
by Randy
Employees Worked With
Paul Mcgrath
February 15, 2019
Excellent, quick service without appoitment. Perfect and efficient service without appointment. This is my 4th New Subaru Outback I bought in this dealership. Service is efficient and not expensi Perfect and efficient service without appointment. This is my 4th New Subaru Outback I bought in this dealership. Service is efficient and not expensive. Express service offered now is excellent. No appointment needed. More
by sgrajny
Employees Worked With
Jason Nemet
February 10, 2019
Quick and Easy Second experience with Carbone Subaru sales team and they were just as exceptional as the first time. Traded up my 2017 Forester to 2019 and couldn't Second experience with Carbone Subaru sales team and they were just as exceptional as the first time. Traded up my 2017 Forester to 2019 and couldn't be happier! More
by Busymom
Employees Worked With
Paul McGrath, Angelina Crisafulli, Kevin Hoagland
January 31, 2019
Outstanding Customer Service Joe Keator and Kevin Hoagland provided me with outstanding customer service, making my experience hassle free. I would highly recommend Carbone Subaru Joe Keator and Kevin Hoagland provided me with outstanding customer service, making my experience hassle free. I would highly recommend Carbone Subaru over other dealerships! More
by Crosstrek
Employees Worked With
Kevin Hoagland, J Keator
January 29, 2019
Great and efficient. Great deal offered and very satisfied with treatment. I didn't need to go to DMV myself and hey did all the phoning for me. Great deal offered and very satisfied with treatment. I didn't need to go to DMV myself and hey did all the phoning for me. More
by jan50
January 27, 2019
Professional and simple First time ever purchasing a vehicle, Jeff Meadows, Mark Paone, and Kevin Hoagland went above and beyond to take care of me. Every detail of the vehic First time ever purchasing a vehicle, Jeff Meadows, Mark Paone, and Kevin Hoagland went above and beyond to take care of me. Every detail of the vehicle purchase was handled professionally and I was well informed about things I may not have known otherwise. More
by MasterCyax
Employees Worked With
Other Employees :
Fred Diamond, Kevin Hoagland, Mark Paone
January 08, 2019
Happy to be a Carbone Subaru customer. After much searching for a great car and a great deal I found a very good salesman named Sohill Williams at Carbone Subaru on Hoosick Street in Troy, After much searching for a great car and a great deal I found a very good salesman named Sohill Williams at Carbone Subaru on Hoosick Street in Troy, He was not pushy like most salesmen. He was kind attentive and very patient. I am now the proud owner of a Subaru Legacy. More
by Ladylegacy
Employees Worked With
Sohill Williams
January 05, 2019
Carbone Subaru....”Nice people to do business with.” “Carbone, nice people to do business with” is a very valid fact. I recently purchased a new 2019 Subaru Forester and was extremely pleased the moment “Carbone, nice people to do business with” is a very valid fact. I recently purchased a new 2019 Subaru Forester and was extremely pleased the moment I walked in the door. I was greeted by friendly, professional staff that made me feel comfortable. My entire experience there exceeded my expectations and I would highly recommend Carbone Subaru of Troy to family and friends. More
by cargirl, robin11
Employees Worked With
Bill Magee, Angelina Crisafulli
January 04, 2019
Dead battery under warrantee I was very pleased with the fact that Carbone Subaru replaced my dead battery which was under warrantee. They did it no questions asked. However I I was very pleased with the fact that Carbone Subaru replaced my dead battery which was under warrantee. They did it no questions asked. However I am dismayed that this is the third battery my 2017 Subaru Legacy has needed. The dealership ran a "diagnostic" on the car and found nothing wrong, but I have never needed batteries so frequently and fear that this may continue when the car is out of warrantee. I fear there is something wrong that has not yet been detected and it may be an ongoing problem. More
by Sue
Employees Worked With
I don't remember names of employees--all were courteous and helpful.
