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Subaru of Sterling - Service Center

Sterling, VA

4.5
265 Reviews

265 Reviews of Subaru of Sterling - Service Center

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November 15, 2023

Everyone from the sales team, to the finance team, to the service team are all amazing! Great and fast customer service! Facility is nice and clean. More

by MrsChan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mo Khan, Vanity Rios, Tyler Van Pelt
October 23, 2023

As usual, the experience with Stohlman Subaru regarding my recent service appointment was excellent! Not only did they perform my routine maintenance, but they took care of my state inspection. (So thankfu More

by mkelahan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 05, 2023

I have been using this dealership for over 10 years. Always professional, honest and willing to make sure I have been taken care of. Exemplary work on my car, I trust them enough I brought my daughte More

by O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2023

Always polite, excellent staff from making appointment to the reminders and change or rescheduling. I wait at dealership for my maintenance and car care. Was so surprised when they washed my vehicle before More

by gardnerwj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2023

Communication during every aspect of the work I had done was amazing. The facilities and amenities were top notch. More

by Manny Parial
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Will
July 04, 2023

Prompt and courteous customer service who take care of all my cars needs. I have been going here since 2018 and highly recommend. More

by laurimal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arvin Nano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 24, 2023

Problem with Starlink being discontinued and no sound with apps. Tested the computer apps and explained how to get volume and reason for Starlink discontinuity. Technician spent a lot of time working on More

by Cdoetsch
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Arvin Nano
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Luu
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2023

I went in to replace my right front tire, which was punctured by a large nail in a way that the tire could not be repaired. The tire replacement service was efficient and straightforward, and carried More

by m.swallow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 16, 2023

they have a Good costumer service. Fast and good attention. Friendly personal. Thanks! Lo unico que no me lavaron el carro como lo hicieron la vez anterior. More

by consuegrafamily
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Lee
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2023 -

Subaru of Sterling responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 14, 2022

I brought my Forester in for typical service maintenance. The technician was very friendly and accommodating. I have been very happy with my Subaru Forester and with Stohlman Subaru! More

by laurimal
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Daniel Eisenberg
2
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