Subaru of Sterling

From the receptionist to the sales and supporting staff, this place was friendly, relaxing and easy to work with. This was in stark contrast to some other sleazy dealers I encountered. I was a well-informed this place was friendly, relaxing and easy to work with. This was in stark contrast to some other sleazy dealers I encountered. I was a well-informed buyer who did tons of research before shopping. I wasn't sure the Impreza Terry had in stock was the right one for me, but he left a great impression on me during my test drive. He answered every question and was upfront on every answer he gave me (I asked a few questions, already knowing what the answer should be.) When I called a week or so later to tell him I was coming in again to look at the car, he told me it was sold, but he offered me an even better car and deal. I really couldn't believe how easy and painless this process was. For anyone who has experienced pushy (or worse) salespeople, let me tell you that I never felt pressured, belittled or unimportant. There was literally no BS involved with this sale. I kept waiting for the "catch," but there was never a "gotcha" moment. I had the car looked at by a very reputable independent garage, and I had shopped long and wide, so I knew what such a car would go for (even after negotiating down a few other dealers on very similar cars). Again, contrary to what I found at other dealers I had to walk out of, I found Terry and Sharon were straight as arrows with every document. Every number was what was promised, and nothing more. No sneaky business here. I know mine was just one transaction at a busy (but small) dealer, but I would absolutely recommend family and friends visit Terry and Stohlman Herndon for their next vehicle (especially a Subaru). I can't say I got the same exact vibe at the Tyson's location, so stick to Terry and his crew in Herndon. I'm loving my new (used) Impreza, and I feel better again about car buying. I'm so glad I walked out of a deal or two at other places that weren't conducting what I consider good business. I didn't think I could get a good deal from a good dealer, but I got a great car, great price and feel good about where I spent my money. Thanks Terry, Sharon and everyone at Stohlman Herndon for your help and for staying late (I know it benefits both parties, but just saying thanks anyway.) More

Fantastic people, great price. This was my and my wife's first new car purchase. Everyone there was very friendly, helpful, and easy to talk to. We will definitely return! first new car purchase. Everyone there was very friendly, helpful, and easy to talk to. We will definitely return! More

Terry worked with my husband and I as we were searching for a used Subaru Outback or Forester. We went in one time to explore options and came back a week later to buy one of the vehicles. He went out of for a used Subaru Outback or Forester. We went in one time to explore options and came back a week later to buy one of the vehicles. He went out of his way both times to ensure that cars from the other lot were brought to Herndon so that we could see them at our convenience. Everyone was helpful and friendly and we felt that we got a good deal on the car we purchased. More

We had a great experience with Stohlman Subaru in Herndon. Terry Davis, the sales manager was very fair and dealt with us honestly. I don't think anyone likes buying a car but Terry Davis made this a Herndon. Terry Davis, the sales manager was very fair and dealt with us honestly. I don't think anyone likes buying a car but Terry Davis made this an easy and enjoyable experience. He focused on building trust and developing a long term relationship. This is my third Subaru; I can not imagine owning anything else. More

Sharon made car buying easy! Sharon has sold Subarus for a long time...and I trust her expertise, in not just knowing the attributes of the vehicle, but of listening to the expectations and concerns of the a long time...and I trust her expertise, in not just knowing the attributes of the vehicle, but of listening to the expectations and concerns of the buyer. I felt confident in driving away from the dealership in my new Forester, knowing that I was well taken care of by Sharon. Stohlman Herndon should not only be pleased, but very proud indeed, to have such a valued employee represent their company with such a friendly yet professional manner! More

Great low key service, really nice people, quick processing of paperwork. They give me a thorough walkthrough the car, commented on all features during the test drive. Otherwise, behaved more lik processing of paperwork. They give me a thorough walkthrough the car, commented on all features during the test drive. Otherwise, behaved more like personal friends than car salesmen. More

The team at Stohlman Subaru of Herndon made my car buying experience enjoyable and exciting. Raj was very knowledgeable, responsive, and accommodating. Gus and Terry were real pros, but I never felt any pres experience enjoyable and exciting. Raj was very knowledgeable, responsive, and accommodating. Gus and Terry were real pros, but I never felt any pressure. Definitely my best car-buying experience ever! More

My wife and I were in the market for a good used car that would not brake the bank. We stopped in at Stohlman Subaru on our way home "just to look around". We were approached by a gentleman (Terry Davis) who would not brake the bank. We stopped in at Stohlman Subaru on our way home "just to look around". We were approached by a gentleman (Terry Davis) who offered to help us. I told him we were "just looking" around. A few mintutes later I approached him, and we talked about the different cars on the lots. I told him my price range and he told me which cars were in my range. He then told us of some cars that had been traded in, but were not detailed to go out on the lot. We looked at these and found a car that we really liked. Terry presented a price we were very comfortable with. The rest of the staff were very nice, attentive, and effecient. The entire process took 2 hours. I am very happy with my experience at Stohlman Subaru. I never felt pressured or that I was being given a fast sale approach. Stohlman Subaru is located in downtown Herndon and has that "small town" feel to it. More

We were looking for a car for our daughter to use at college, and had very specific ideas in mind as to what we wanted and exactly how much we could pay. The day after I first met with Mark, he called college, and had very specific ideas in mind as to what we wanted and exactly how much we could pay. The day after I first met with Mark, he called with a potential match for us. We test drove the car over next day, and the deal was done--at the price we wanted. When we asked if the car could be looked over by our own mechanics, they agreed wholeheartedly and made it very easy for us to take the car for the day. In all, the whole experience was quick, easy, and painless. When we are in the market for our next car, we will go directly to Stohlman Subaru and look for Mark and Terry. More

HONET, FRIENDLY AND KNOWLEDGEABLE. VERY ORGANIZED. HONET, FRIENDLY AND KNOWLEDGEABLE. VERY ORGANIZED. EVERYONE PERFORMED THEIR JOBS EFFICIENTLY. QUESTIONS WERE ANSWERED ANS STAFF SHOWED A PERSONAL IN HONET, FRIENDLY AND KNOWLEDGEABLE. VERY ORGANIZED. EVERYONE PERFORMED THEIR JOBS EFFICIENTLY. QUESTIONS WERE ANSWERED ANS STAFF SHOWED A PERSONAL INTEREST IN THEIR CUSTOMERS. REVIW OF NEW CAR WITH CUSTOMER WAS VERY INFORMATIVE More