Subaru of Sterling

This was our first purchase at Stohlman Subaru of Herndon, and even though we did not purchase a Subaru, I felt we were treated with the same friendly, no pressure approach that we would have experie Herndon, and even though we did not purchase a Subaru, I felt we were treated with the same friendly, no pressure approach that we would have experienced if the car we purchased were a Subaru. Mark was a pleasure to work with, and my husband and I agree, it was our best car buying experience ever. I will certainly put them at the top of my list the next time we need a car, new or used. March 27 update: Although we still think Mark Doyle was great to work with, two events have changed our overall rating on this dealership. First was the fact that the dealership's service dept did not tighten the oil filter or the oil pan plug, and as a result the car lost one half quart of oil in a very short amount of time. Secondly, according to the dealership, they had personnel turnover in their main Title/Tags department, and it took almost a month and a half to get our private financing and title/tags/registration finalized. I will admit that some of the trouble with the tags was inadvertently our fault, but for the issue to take over one month to get resolved is not acceptable. More

Amazing customer service! This dealer goes above and beyond in both the sales and service department. I own 2 Subarus, both purchased through this dealership. The staff is knowledgeable, friendly, and beyond in both the sales and service department. I own 2 Subarus, both purchased through this dealership. The staff is knowledgeable, friendly, and very accommodating. They took the time to listen to my needs and worked with me to find the perfect vehicles. The service department is professional and efficient and leave me feeling very confident when I entrust my vehicle to them. I couldn't be more pleased! I recommend them unconditionally. More

I bought a new Subaru Outback on 2/1/12, and Mark Doyle was the salesman. I have never come across a nicer car salesman! Mark knew his stuff, and he patiently answered all of my questions. I never felt was the salesman. I have never come across a nicer car salesman! Mark knew his stuff, and he patiently answered all of my questions. I never felt pressured in the slightest, and I was very comfortable throughout the entire transaction. Terry Davis helped with the financial aspect of the transaction, and he was a pleasure to deal with as well. I would highly recommend this dealership! More

One of the most pleasant purchase experiences in the over 35 years of buying cars. Sales rep was very helpful but not pushy. Process was very efficient. 35 years of buying cars. Sales rep was very helpful but not pushy. Process was very efficient. More

These guys were great and super friendly. They really wanted to know what I wanted. They didn't try to pressure me into anything. They listened and told me what they could do for me. I give them all 5 st wanted to know what I wanted. They didn't try to pressure me into anything. They listened and told me what they could do for me. I give them all 5 stars! More

the level of service provided by terry was very effective, efficient, and friendly. choosing a vehicle under the specified dollar amount was made relatively easy and effortlessly. effective, efficient, and friendly. choosing a vehicle under the specified dollar amount was made relatively easy and effortlessly. More

This dealership really made our car buying experience much more pleasurable than we thought possible. We first emailed a couple of dealerships online to get the best prices, and Stohlman was by far the much more pleasurable than we thought possible. We first emailed a couple of dealerships online to get the best prices, and Stohlman was by far the cheapest in the region including West Virginia, Maryland, and other Virginia dealerships. We received a quick reply from Rajaan, who was quick and thorough with his responses to us throughout the process. We decided one morning to go look at the car and drove over 1.5 hours to this dealership. Rajaan had the car we were looking for outside waiting for us to see and test drive. After looking around, we decided to go with the car in the showroom. Any questions we had, Rajaan or Gus knew the answers to (down to the tenth of an inch of ground clearance...things like that). We had our own financing, but got a much better rate through Subaru. We finished the process with Sharon who was very knowledgeable with the paperwork and title transfer. Also, we traded in a Ford F150, and we were extremely pleased with the amount they gave us on the trade in. Overall, we honestly could not have been happier with our car and our car buying experience. We HIGHLY recommend this dealership and will send anyone looking for a Subaru to their location. More

An overall excellent experience. VERY generous trade in offer, polite low-pressure salesman, and the used car that I purchased was in near perfect condition and priced well below Blue Book. I obtained fina offer, polite low-pressure salesman, and the used car that I purchased was in near perfect condition and priced well below Blue Book. I obtained financing, purchased the car, and headed home with an overall favorable impression of the dealership. What really took my experience with Stohlman to the next level happened the next day. The following morning, Terry called to inform me that another bank (which was closed when the financing application was submitted) had provided a better loan offer. I headed back to the dealership, signed a new contract, and wound up with an interest rate 4 points below what I had originally agreed to. The deal was already done, and Stohlman was under no obligation to follow up further, but they went the extra mile to ensure that I received the best deal possible. Highly recommended. More

In December 2011 I bought a 2012 Outback 3.6 which is a great car. In November 2010 I bought a 2011 Legacy 3.6 which is a great car too. Mark Doyle was the salesman for both purchases. He's a great guy great car. In November 2010 I bought a 2011 Legacy 3.6 which is a great car too. Mark Doyle was the salesman for both purchases. He's a great guy and knows his stuff. The Subaru brand is the best vehicle I have ever owned and I am 65 years young. See Mark and get a good deal on a great car. More

This was the best car buying experience I ever had! I had been trying to purchase a car for a few weeks and had a horrible experience with one dealership who ran a bait and switch scam on my husband and I. A been trying to purchase a car for a few weeks and had a horrible experience with one dealership who ran a bait and switch scam on my husband and I. After that, I was exhausted with the whole car-dealership thing. Finally, I found a toyota prius for a good price. The car ran great and was everything we hoped it would be. The sales staff was polite and very personable. Also, Terry, the manager, was so nice and worked with me to have the "out the door" price stay in my price range. When I ever need a car again, I will definitely come back here! More