Subaru of Spokane - Service Center

Short and sweet Fast. Great. Friendly. No other words necessary. See you next time. Service for oil change was quick and easy and on and on and on. Fast. Great. Friendly. No other words necessary. See you next time. Service for oil change was quick and easy and on and on and on. More

Worst service department ever I bought my Subaru almost seven years ago from Subaru of spokane and have had multiple problems with their service department over the years. It all f I bought my Subaru almost seven years ago from Subaru of spokane and have had multiple problems with their service department over the years. It all finally came to a head this year when we bought our second Subaru from them and had to have it towed in twice for repairs in one week, within two months of our purchase. But that's my husbands story to tell. My problem with them is that I paid for the life time oil changes thinking I would get a Subaru oil filter, but no they use a generic filter which is harder on the car when it starts because all the oil drains out of the filter when it sits, unlike with a Subaru filter which holds oil in it. I have to pay extra for a Subaru filter! Then because they assume I'm a "dumb" woman they tell me things need fixed, but when I leave and then come back for my next oil change with out having fixed those things, miraculously they don't need fixed anymore. One time they even told me my break fluid needed changing (which my mechanic had just done) and when I enquired as to why it needed changed they fessed up that they wanted to change it because it was a generic fluid! This coming from the place who gives me a generic filter! The last straw for me though was when someone called me from the service department and was rude to me when I tried to explain our situation with my husbands car. Then when I went to the delership the manager refused to come out of his office and talk to me like a professional manager would have. I will never recommend this dealership and they will never touch my car again. More

great service at a great price. What a good job. Had my oil clanged and tires filled with lots of time to relax and enjoy the day after the service is done. What a good job. Had my oil clanged and tires filled with lots of time to relax and enjoy the day after the service is done. More

Price On Work Done I can't really comment on "Price" since this is my first time to a Subaru Dealer for car care. I really did not have time to research price ranges fo I can't really comment on "Price" since this is my first time to a Subaru Dealer for car care. I really did not have time to research price ranges for the work done on my car. The price however was in my expected price range, so I had the work done. More

Excellent customer service Camp goes out of their way to get my car in for service. They are always very accomodating. I'm greeted with a smile and they remember who I am. Could Camp goes out of their way to get my car in for service. They are always very accomodating. I'm greeted with a smile and they remember who I am. Couldn't ask for better customer service. More

worst dealership nightmare of my life!!! Just over a year ago my wife and I bought a 2005 Subaru of Spokane. it had high mikes which was a concern I was assured that i had just received a new Just over a year ago my wife and I bought a 2005 Subaru of Spokane. it had high mikes which was a concern I was assured that i had just received a newer motor and everything else had been gone through Therefore this vehicle would be "trouble free", and were also told b repeatedly that they "stand behind their work and if anything went wrong that we would be taken care of! the minute we left the dealership the car started having issues, Big Ones! We would take the car in for repeairs and they would try to charge us to repair it, worse yet their incompetent mechanics broke other things and ignored major issues with the engine so that they wouldn't have to pay for it. This car was in for major repairs almost monthly. well almost a year after purchasing the car ithad a major issue that has resulted in over $5500.00 worth of repairs to the engine that were all due to broken engine parts that were ignored as well as the motor had been installed improperly by Subaru of Spokane. all told in fifteen months the car has had close to $9000.00 in total repairs!! Spokane Subaru and John Lefriec have not only showed no willingness to correct the situation, they actually told me I was Stupid for believing that they had any integrity!! Avoid this place at all costs, they are absolute crooks!!! oh and several the good reviews that they received on this page were from employees and family members. like I said Crooks! More

Awesome service at a moments notice I brought my 2009 Subaru Outback in to the dealership. They took me in right away with very friendly service, fixed the code error and it runs smooth I brought my 2009 Subaru Outback in to the dealership. They took me in right away with very friendly service, fixed the code error and it runs smooth as the day I bought it. They even washed the car. Tim at the counter was awesome. Thanks to all of your staff. More

Returning Customer Always prompt, honest, and courteous customer service. A year ago I bought some tires that were recommended by a Subaru customer service representativ Always prompt, honest, and courteous customer service. A year ago I bought some tires that were recommended by a Subaru customer service representative. As noted, they have given me exceptional traction and confidence during the winter months and are comparable to the factory tires. When I needed my driver's side mirror replaced, it was done the day I set up the appointment. That's what keeps me coming back! More

I just want to point out an out of the ordinary experience I had with your dealership. I had an unexpected service issue happen with my 2006 B9 Tribeca on 5-7-2013. I stopped by your dealership ( experience I had with your dealership. I had an unexpected service issue happen with my 2006 B9 Tribeca on 5-7-2013. I stopped by your dealership (for the first time) to see if they could help me with a leaking radiator. Tim Prevett personally came out to examine my vehicle, which I thought was great, and offered to top off my coolant because it appeared low. Tim checked again in the shop and was able to locate a tech who would be wiling to examine my vehicle more thoroughly. After examination it was determined that the problem needed immediate attention. Without Tim taking this time to care for me and the pride he takes in his job, this could have cost me a lot more and obviously caused more stress for me. I want to make sure Tim is recognized for what he did and how he made me feel. This is how businesses earn customers for life. Jeff Kollmer 509-279-9107 More