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Subaru of Spokane - Service Center

Spokane, WA

4.0
66 Reviews

66 Reviews of Subaru of Spokane - Service Center

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February 06, 2024

This dealership has always taken great care of my car. They only do what really needs to be done. I can trust them and they never take advantage of me not knowing anything about cars. They are like family More

by hellodollys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Coombes
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2024

Had my Subaru Crosstrek 60,000 mile check and was charged $ 50.00 for a courtesy ride home from a 7 hour service. They will not answer the phone or call back. I will not buy another car or have my current ca More

by Judychatfield6950
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Demi miller
December 12, 2023

Has usually done a good job. Not a great experience with the last customer service rep in the service department. More

by dawnl3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Girl at service desk. Don't remember name
November 28, 2023

Excellent experience with the staff. I would recommend anyone to shop there for maintenance or nrw Subaru. More

by primstaves
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Coombes
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 06, 2023

Outstanding service. I did not have an appointment but they serviced my subaru and had me on my way in an hour. More

by krueger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember but very helpful and polite.
October 24, 2023

The service is generally ok but not quite up to Subaru standards…they are ok but I never leave thinking “their service is awesome”… More

by Burnbrae2015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Helgesen
September 07, 2023

Excellent! Always the best communication on arrival and departure. Suggestions are made when something may bi need of correction More

by K
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Coombes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Helgesen
August 19, 2023

Very upset about my car. I had some recall work done in November and one was my hood latch. Now since then my hood has flew up 3 times and the last time it broke my hood and More

by anmrunge
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin , Austin Helgesen
July 18, 2023

I’m a lifetime member of their “free” oil change and general checkup plan. That plan has worked out great. I didn’t have an appointment, but arrived when they first opened. The service was very quick a More

by olafsdatter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephan Coombes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Austin Helgesen
April 25, 2023

Service scheduling was easy and fast. Drop off was seamless. Jonathan was very helpful and diligent in getting my complimentary ride to and from work scheduled via text. More

by trey
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan
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