Subaru of South Hills

My husband and I worked with Kipp Smiley first to purchase a used car for our daughter. We then ended up trading in my vehicle for a new Subaru. Kipp is amazing and helped get us into two great veh purchase a used car for our daughter. We then ended up trading in my vehicle for a new Subaru. Kipp is amazing and helped get us into two great vehicles. Thank you! Worth the look for sure! More

Easy to work with Have purchased two pre-owned vehicles here and both experiences were very good. Mike listens to what we want and does not push us to look or consider Have purchased two pre-owned vehicles here and both experiences were very good. Mike listens to what we want and does not push us to look or consider anything outside of our criteria. One purchase was a trade in and one was not. The transactions were each very smooth without sales pitch and pushiness. Alex is knowledgeable and also respected our criteria for financing. Overall this was easy and comfortable rather than aggressive and forceful like many other places. We will definitely return to this dealership. More

Great Customer Service I got my car from Day Subaru of Moon. I can't say enough how pleased I was with their customer service and sales but you all are easily as good. Brand I got my car from Day Subaru of Moon. I can't say enough how pleased I was with their customer service and sales but you all are easily as good. Brandi, Roger, and Ted all deserve 5 gold stars and a raise. A good price to sell a car and good service by mechanics is one thing but to have great CUSTOMER service is not always achieved by everyone. Your team has it. More

new car purchase I would recommend South Hills Subaru for a car purchase John Persse was very helpful and knowledgeable about products , .sales manager Ehor was fant I would recommend South Hills Subaru for a car purchase John Persse was very helpful and knowledgeable about products , .sales manager Ehor was fantastic made us very comfortable. More

GM WANTS HIGHER PROFITS SO FORGET THE PROMISED DISCOUNT We leased a 2020 Forester at Subaru of South Hills. WHAT A NIGHTMARE!! We were at the dealers for 4 1/2 hours to lease a car??? Tom, our salesman s We leased a 2020 Forester at Subaru of South Hills. WHAT A NIGHTMARE!! We were at the dealers for 4 1/2 hours to lease a car??? Tom, our salesman seemed very nice and found us the car we wanted. We had told him that Budd Baer was giving a $1400 discount for Subaru returning customers. Tom said, "I give better discounts than that". We believed him at his word. The next thing we saw were papers with payment amounts on them ( no final price). We picked a price and assumed that he would go over the final price of the car. The next 3 hours were Tom disappearing without even telling us where he was going. We were his only customers so what was he doing? In hindsight we believe he was avoiding us because he did not want to tell us what our deal was. I am a diabetic and I need to eat on a regular schedule. He gave me a candy bar and then disappeared again with no communications why! We were about ready to walk out when we were told we could go sign the papers. We have bought or leased at least 30 brand new cars in our lifetime and every time the financial people went line by line over the contract. NOT THIS DEALER!!!!!! He has an E signature and we never went over the final price of the car at all. Two days later we realized we got only $634 off the full price of the car. Evidently, TOM LIED and did not want to tell us. The general manager called us today. A very arrogant man who kept saying multiple times that he had a right to make a profit because of Covid. So he made a higher profit at our expense by having Tom lie to us about getting a higher discount, not explaining line by line what the contract said, blaming Covid for us not getting a discount and plain and simple wearing us down. Mr general manager got his profit but forever lost a client. We did not create Covid but we sure paid for it. More

I needed to buy a newer vehicle after 12 years. Didn't have a specific vehicle in mind when i started my search. Come across a Kia Sorento and a few other vehicles listed at South Hills Subaru and sent an have a specific vehicle in mind when i started my search. Come across a Kia Sorento and a few other vehicles listed at South Hills Subaru and sent an email inquiring about one. Kipp Smiley quickly responded and we setup an appointment. Kipp was very friendly and helped me test drive a couple of suvs. Although showing me the two didn't start out the way he would have liked, dead battery in one and flat tire on the other. Kipp and the entire staff that I interacted with help make my buying experience a pleasant one. I would definitely recommend them to my family and friends. More

Great Place For Service I bought my Subaru at a sister store, but prefer to have my Forester serviced here. The place is clean and all the people are friendly, even the Serv I bought my Subaru at a sister store, but prefer to have my Forester serviced here. The place is clean and all the people are friendly, even the Service Advisor who was stuck on a Sunday to work. All I had done was an oil change, but was treated like I just bought a new Subaru. More

Brakes and 120000 Mile service I needed a state inspection of my 2010 Outback. I had front brakes, 120000 mile service and other needed service. Ken Nutter took great care of me as I needed a state inspection of my 2010 Outback. I had front brakes, 120000 mile service and other needed service. Ken Nutter took great care of me as usual!!! More

Rob Clay and the rest of the Subaru team exceeded all expectations ! Buying a car during COVID19 has added a whole new dimension to the process - let me share that the South Hills Subaru Team made it pa expectations ! Buying a car during COVID19 has added a whole new dimension to the process - let me share that the South Hills Subaru Team made it painless. The only thing topping their industry knowledge was their determination to find the perfect car, customer service beyond compare. Can't thank them enough ! More

Great Service and Great employees I brought my Forester in for a state inspection, oil change and tire rotation, lube. Roger Kennedy called and said they looked at my brakes and the I brought my Forester in for a state inspection, oil change and tire rotation, lube. Roger Kennedy called and said they looked at my brakes and the rotors and calipers could use some work. He also said my Forester is up for its 30,000 mile maintenance service which would cover all of this and more. I normally wouldn't go for the whole service but Roger explained why it is needed and convinced me to go ahead and get it done. He gave me credits for coupons I had. South Hills Subaru should be happy they have a dedicated and knowledgeable employee like Roger. He has taken care of and my needs for the several Subaru's that I have had over the past 5 years. More