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Subaru of South Hills

McMurray, PA

Overview
Reviews
4.8
676 Reviews
Call Dealership (412) 343-1600

3260 Washington Rd.

McMurray, PA

15317

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Showing 676 reviews

February 15, 2025

The customer service is great! I keep trying to put my assessment in the past, but it would never work? I know they bent over backwards to replace my drivers side seat! I really ap More

by Carrka723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger is really good! Kaitlyn Zahorsky was the one who I think is just new and needs time to adapt.
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Feb 17, 2025 -

Subaru of South Hills responded

Thank you for your kind words about our customer service and for sharing your feedback. I'm glad to hear we were able to help with the replacement of your driver's side seat! I apologize for any confusion regarding your prepaid oil change. We strive to make every experience smooth, and I'll make sure to address this concern with our team to avoid any future issues. Please feel free to reach out directly to me at adamhenderson@lithia.com if you have any further questions. Best regards, Adam Henderson Service Manager

February 10, 2025

This dealership proved to be one in the best of dealerships. All of the personal that I encountered were very caring and helpful More

by rhondaholloway85
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie
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Feb 10, 2025 -

Subaru of South Hills responded

We're delighted to hear that our team at Subaru of South Hills provided such a caring and helpful experience. Thank you for choosing us, and we hope to see you again in the future!

February 10, 2025

Outstanding service department with a very, customer focus. Service advisors are very oriented to meeting the needs of their customers. More

by CLARK6
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ted - Service Advisor and April - Service Coordinator
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Feb 11, 2025 -

Subaru of South Hills responded

Thank you for recognizing the efforts of our service department at Subaru of South Hills! We're delighted to hear that our team is meeting your needs with a customer-focused approach. We appreciate your support and look forward to serving you again!

February 10, 2025

I have purchased 2 cars here and been in for service many times over the years. I have always found the staff to be professional and polite. I’ve never left with a problem unresolved… would highly recommend! More

by don.gochenour
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie McNamara
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Feb 11, 2025 -

Subaru of South Hills responded

Don, thank you for your continued trust and support! We’re so glad to hear that you’ve had such positive experiences with both your car purchases and service visits. It’s great to know that our team has consistently provided professional and polite service. We truly appreciate your recommendation and look forward to seeing you again soon at Subaru of South Hills!

February 08, 2025

The sale process went smooth. I recommend getting your car from this location. Everything has been great so far. More

by clarks06
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Clark, Matt Cone
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Feb 10, 2025 -

Subaru of South Hills responded

We’re glad to hear that your car purchase went smoothly and that everything has been great so far! Thank you for recommending Subaru of South Hills. We can’t wait to assist you again in the future!

February 08, 2025

The service center is always accommodating to my needs and performs at the highest level. The waiting area is comfortable and spacious. More

by dandkmacek
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Feb 10, 2025 -

Subaru of South Hills responded

Thank you for sharing your experience! We're delighted to hear that our Subaru of South Hills service center meets your needs and provides a comfortable environment. We appreciate the support!

February 08, 2025

Great experience with the Team in the Service department. Explained everything and extremely friendly and helpful. More

by mmwem15332
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and Sunni
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Feb 10, 2025 -

Subaru of South Hills responded

It’s wonderful to hear that your experience with the Service department was so positive! We're thrilled that the team was able to explain everything clearly and provide such friendly and helpful service. We look forward to seeing you again at Subaru of South Hills!

February 06, 2025

Kaitlyn was extremely helpful and friendly. I had a very pleasant experience on Friday. Thank you More

by Stacygeary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Feb 06, 2025 -

Subaru of South Hills responded

Stacy, we’re so happy to hear that Kaitlyn provided you with such helpful and friendly service at Subaru of South Hills! Thank you for sharing your pleasant experience with us—we look forward to helping you again soon!

February 05, 2025

Subaru South Hills is the best service department I’ve ever used. I came in for an oil change and a tire rotation. It was quick! More

by SubieSteve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Feb 05, 2025 -

Subaru of South Hills responded

It is great to hear, Steve! We truly appreciate you taking the time to leave such a kind review. We're thrilled to hear that your experience at Subaru of South Hills was efficient and met your expectations. Thank you for choosing us, and we look forward to seeing you again for your next service!

February 04, 2025

Best service, I love it there. I will not go anywhere else. Fast, friendly, easy to schedule. Nice area to lounge and work while they work on my car. More

by Jelena
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember their names, sorry
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Feb 04, 2025 -

Subaru of South Hills responded

Jelena, we're delighted to hear you had such a positive experience at Subaru of South Hills! It's great knowing our service and amenities meet your needs. We look forward to seeing you again soon!

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