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Subaru of South Hills

McMurray, PA

Overview
Reviews
4.9
739 Reviews
Call Dealership (412) 343-1600

3260 Washington Rd.

McMurray, PA

15317

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Showing 739 reviews

April 01, 2025

My overall experience was positive, but when I recently took my car in for inspection, emissions, and an oil change, I waited about 2.5 hours for the service to be complete. That's too long. More

by loriuher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
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March 30, 2025

Very pleasant staff at front desk. Mechanical work is always done well & text updates appreciated. More

by ldcrivella
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle & unknown mechanic
Report | Print
Mar 31, 2025 -

Subaru of South Hills responded

We’re glad to hear you had a positive experience at Subaru of South Hills! It’s great that our front desk team made you feel welcome and that you appreciate the quality of our mechanical work and text updates. We look forward to seeing you again!

March 28, 2025

Service department is awesome to deal with, Roger kept me updated and got my vehicle fixed promptly. More

by justin.kinskey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger kennedy
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Mar 31, 2025 -

Subaru of South Hills responded

We appreciate you sharing your experience, Justin! It’s wonderful to hear that Roger and our service team took great care of you and kept you updated. We look forward to assisting you again at Subaru of South Hills!

March 28, 2025

Service associates have always been great. My last visit went smoothly with Michelle as she was pleasant and keeping me informed. Received an email earlier asking how things went and responded More

by thurman57@comcast.net
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Mar 28, 2025 -

Subaru of South Hills responded

Thank you for sharing your experience with Subaru of South Hills. We're glad to hear that Michelle provided excellent service, but we're sorry about the oversight regarding the maintenance notice and repeated feedback requests. We'll look into these issues promptly to improve our process. Your input is invaluable!

March 27, 2025

Give Roger a raise. He has helped us for the last 13 years. Please do More

by Vfwpatrickh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Report | Print
Mar 27, 2025 -

Subaru of South Hills responded

Patrick, thank you for taking the time to share your feedback! It's clear Roger has made a lasting positive impact over the past 13 years, and we truly appreciate your loyalty. We’ll make sure your message is passed along, and we look forward to helping you again soon at Subaru of South Hills!

March 26, 2025

Wonderful staff who was very helpful and made sure I was well informed about what needed done with my car More

by Ntbro8360
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Report | Print
Mar 27, 2025 -

Subaru of South Hills responded

We're delighted to hear that our team at Subaru of South Hills provided you with helpful and informative service. Thank you for sharing your experience, and we look forward to assisting you again in the future!

March 26, 2025

Everyone I’ve worked with in the service department has been very welcoming and helpful. The service is very fast and friendly. More

by Stephanie Morlino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlyn
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Mar 27, 2025 -

Subaru of South Hills responded

Stephanie, we appreciate you sharing your experience with the service team at Subaru of South Hills! It’s great to hear that they were welcoming, helpful, and provided fast, friendly service. We look forward to assisting you again in the future!

March 25, 2025

Excellent, efficient, friendly service department. It was easy to make an appointment for inspection with April, and Ted was an excellent service advisor. Texts and followup emails with details of the More

by Judith
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
April (phone), Ted
Report | Print
Mar 26, 2025 -

Subaru of South Hills responded

Judith, we’re so glad to hear you had an excellent experience with our service department at Subaru of South Hills! It’s great to know that April made scheduling easy and that Ted provided top-notch service. We appreciate your kind words and look forward to assisting you again!

March 24, 2025

Service was carried out quickly and smoothly. I had nothing to worry about. Right after the completion of the inspection, a text message was sent to me to notify that the service was completed, More

by Kozo Wada
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Do not remember
Report | Print
Mar 25, 2025 -

Subaru of South Hills responded

Kozo, we’re glad to hear that your service was handled efficiently and that our communication kept you informed throughout the process. We appreciate your feedback and look forward to assisting you again at Subaru of South Hills!

March 24, 2025

Great experience from purchase to on going care of my car. Great people to work with! More

by mfan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Department
Report | Print
Mar 25, 2025 -

Subaru of South Hills responded

It’s wonderful to hear that your experience, from purchase to ongoing care, has been great! Thank you for sharing your positive feedback with us. We're happy to have had the opportunity to work with you and look forward to continuing to assist you in the future!

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