Subaru of San Bernardino
San Bernardino, CA
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They botched a transmission job covered under warranty that has my car in the shop for over 10 days now. This is a bad shop with terrible mechanics. Please choose wisely if you come back to this site they that has my car in the shop for over 10 days now. This is a bad shop with terrible mechanics. Please choose wisely if you come back to this site they will botch the work and not take responsibility for their mistakes. More
I worked with José Gutierrez. I had gone to another dealer much closer to my home in Burbank, but that salesman was playing games, so I reached out to José and he gave me his best I had gone to another dealer much closer to my home in Burbank, but that salesman was playing games, so I reached out to José and he gave me his best offer right off the bat. All through the process I felt like I could trust him. He even personally delivered my car to my home, which is around 70 miles from his dealership. I had to special order my car (a Forester Touring) and he kept me apprised every step of the way until handing me the keys. I highly recommend José! More
I have brought 3 cars from you. This because of your great customer service and exceptional vehicles. This because of your great customer service and exceptional vehicles. More
They were open to getting a deal done. Even though the model I wanted was hard to get they kept at it. I got me what I wanted. Even though the model I wanted was hard to get they kept at it. I got me what I wanted. More
Experience setting up the test drive was great. The test drive was ok Salesman pulling the Dealer Installed Add ons sticker out of their pocket after the drive was over, super not ok! The The test drive was ok Salesman pulling the Dealer Installed Add ons sticker out of their pocket after the drive was over, super not ok! They play games here, they charge way over MSRP. Don’t waste your time. The owner should be embarrassed at how shady his employees are. They also won’t take no for an answer and call you multiple times even when you’ve made it clear you will not be back. More
“Had a leaking oil pan”, they kept it for 3 days, picked it up, took it home the next morning a ton of oil on my drive way. Called it in. The manager said I would be taken care of. After another three day i it up, took it home the next morning a ton of oil on my drive way. Called it in. The manager said I would be taken care of. After another three day it’s finally done. I pick it up and the interior of the car is super dusty and dirty. Thanks a lot. This might be my last Subaru More
Jeff was great! The whole process was smooth and made for a pleasant car buying experience. The whole process was smooth and made for a pleasant car buying experience. More