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Subaru of San Bernardino

San Bernardino, CA

4.3
112 Reviews

645 Auto Center Dr

San Bernardino, CA

92408

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Showing 112 reviews

May 23, 2020

I would certainly never use this dealership again. They had my car for 7 days and when I drove it off the lot, I had the same problem that I took it in for. Scam me once, shame on you; scam me twice, shame More

by StillMad
Recommend Dealer
No
Employees Worked With
Jim Herbin
April 07, 2020

Dishonest NEVER use the service dept here. Completely dishonest and shady. The tried to hide a towing charge to my claim after they told me that " the towing More

by brittanienorton4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chad Brookins and Joe the Manager
October 29, 2019

Go to Irvine for Service if you can I took my car here for the valve spring recall and other services. My car ran great before the job was done and after, I had problems. They failed to More

by Niroc64
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Some woman, Lauren and Mike
March 26, 2019

Poor service during recall repair. We took our Impreza for a recall repair on our valve springs and when our car was returned the service engine light was on,the traction control light More

by San Bernardino Fail
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jill and Jim
November 23, 2018

Scheduled annual service The annual service appointment was supposed to take an hour to an hour and a half. After 2 hours, the service paperwork person came in to tell me tha More

by Subaru Crosstrek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Lauren Hirtle
December 10, 2017

Worst experience ever! i had this was by far the worst experience of my life buying a car and it turns out it wasn't even the car we had agreed on and that I had seen.Save y More

by myregret
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jeremy John and Russ Robertson
September 09, 2017

Awful management Got yelled at for walking out of the dealership but glad I didn't purchase from them anyway. Got a better deal & customer service at the Riverside Sub More

by Bob Sanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Management, Sales
July 07, 2017

Great dealership My first experience at this dealership was purchasing my 2016 Subaru Impreza. Geoff Fish worked hard in helping me purchase this vehicle as he was abl More

by Catchy123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff Fish, Craig Kemerer
April 20, 2017

Great buying experience! Better service I worked with Russ and Geoff to purhase my first brand new car! They were very helpful and patient with me. An easy car buying experience. Id recommen More

by Madyleigh123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Geoff. Russ.
March 31, 2016

Insinuated that I was going to default on my loan Awful customer service. Stay away. Because I look young they suggested that maybe I start with a cheaper car (worth less than what I was currently dri More

by mskier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Alex, Tyrone, Paul, Terri
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