Subaru of San Bernardino

Well this is my 4th Subaru I’ve either bought or leased from San Bernardino Subaru over the last 12 yrs. A great company and group of people. Sales and service are excellent. Two Outbacks, one Ascent, and from San Bernardino Subaru over the last 12 yrs. A great company and group of people. Sales and service are excellent. Two Outbacks, one Ascent, and just got a 2024 Soltera. Well done. More

There always making sure my car is up to date with everything and always have helpful recommendations everything and always have helpful recommendations More

Subaru of San Bernardino is the absolute best place to buy a Subaru in So Cal!!! Russell our sales person made our purchase so easy and Theresa in Finance was fantastic. We highly recommend Subaru of San buy a Subaru in So Cal!!! Russell our sales person made our purchase so easy and Theresa in Finance was fantastic. We highly recommend Subaru of San Bernardino!!!!! More

The dealership went out if their way to find another dealership that had the car I wanted and trade vehicles in order to get it. dealership that had the car I wanted and trade vehicles in order to get it. More

Subaru is a great car. My first Subaru was the Crosstrek Limmited and now the 2025 Forester. I like them both, however, the Forester is more me. My experience with the sale My first Subaru was the Crosstrek Limmited and now the 2025 Forester. I like them both, however, the Forester is more me. My experience with the sale people have always been good: Professionalism, respect, patience, and no pressure. From the sales person to the finance department, everyone was exceptional. More

Subaru of San Bernardino was the best dealership I have ever dealt with for car repairs. Their customer service is well above the norms that I had come to expect from a car dealership. They went above and ever dealt with for car repairs. Their customer service is well above the norms that I had come to expect from a car dealership. They went above and beyond any expectations I had when taking my car in for warranty repairs. More

The dealer will sneak in "optional" things such as alarms and dent insurances you don't need or want. Make sure you catch it ahead of signing. Read everything even if it takes a lot longer. Its thousands you and dent insurances you don't need or want. Make sure you catch it ahead of signing. Read everything even if it takes a lot longer. Its thousands you can save yourself. More

I’ve bought several new cars over the years, and this was the worst experience I’ve had so far. The process took several hours, and the salespeople misrepresented several things about the add ons. I ended the worst experience I’ve had so far. The process took several hours, and the salespeople misrepresented several things about the add ons. I ended up getting a partial refund after saying I was going to open up a complaint with Subaru headquarters but other items were never followed up on. Also, after receiving a low offer for my trade in (which I expected) the second sales person came over to me and said I could sell it to a family member of theirs for more than the trade-in offer. Very unprofessional. More

They have always been so professional & accommodating. Bought my first one from them in 1979. All their service representatives are great & always so personable. Bought my first one from them in 1979. All their service representatives are great & always so personable. More

Genuinely ruined my life. Bait-and-switched with the promise of a lower APR and then when we went in quoted us a higher APR than they were originally even offering (despite ex Bait-and-switched with the promise of a lower APR and then when we went in quoted us a higher APR than they were originally even offering (despite excellent credit). All just to see if we were stupid enough to take it. Suddenly interest rate isn't up for negotiation, nor are dealer add-ons (even though legally they cannot do this). If you're a perfect buyer, they don't care, they will screw you over. Waved a lease in our face which looked good compared to the big high interest rate buy option they gave us, but I admitted I didn't know anything about leases and they took that as their opportunity to completely take advantage of us. They lied to my face when I asked if there was an interest rate involved, neglecting to tell me that there was a rental fee included that well makes up for that and convinced us that a 10K miles a year lease still "made sense" for our 30K mile a year commute because we could buy it out after or trade it in. Well brand new this car trades in for just 1K more than what will be left on the payoff at the end of the lease so with 90K miles on it we're gonna have to roll a massive amount of negative equity on a trade since a lender will be near impossible to find with an amount so much higher than the actual value of the car. All of this would have been apparent to me if they had just allowed me to leave and think about it like I requested TWICE. To make it worse they charged me 4K for dealer add-ons that should have been optional but I was not given the option to decline them. I was simply instructed to "sign here" without a say in any of it. If you want to be completely taken advantage of and walk away with a "great deal" or 2K above MSRP for bullcrap you didn't want that will only cost you more money out of pocket when you need to sell the stupid thing, this is the dealer for you! More