Subaru of Rochester

No Pressure When we first pulled unto the lot, we didn't get mobbed by eager sales people. We were able to have a casual look around without someone breathing dow When we first pulled unto the lot, we didn't get mobbed by eager sales people. We were able to have a casual look around without someone breathing down our necks. Ben eventually came over when he noticed we were ready to ask some questions. He was knowledgeable and easy going. Ben and Jordan both were very patient with us when out pre-approved Auto loan was delayed due to the bank being closed. Jordan was very thoughtful while explaining the is and it's of the warranty. We a very pleasant car buying experience. More

Great Business Had a very good experience at Subaru of Rochester. Nick was friendly and very helpful. We really enjoyed that while they certainly have plenty of go Had a very good experience at Subaru of Rochester. Nick was friendly and very helpful. We really enjoyed that while they certainly have plenty of good things to say about Subaru cars, they don't really push anything. It took a lot out of the stress out of car buying. Brad at financing was great, too. He worked hard to get us financing we were comfortable with after we expressed some concerns. More

Made car buying fun! Just went in for a review of all the features on my 2018 Subaru Outback and had a great experience. All the staff at Subaru of Rochester are fun and Just went in for a review of all the features on my 2018 Subaru Outback and had a great experience. All the staff at Subaru of Rochester are fun and easy to work with. Eager to answer my many questions on all the safety and comfort perks on my new car. This is our second Subaru from here (Todd Penz sold us our first one!) More

A Great Experience! I have been driving a 1990 Plymouth Acclaim for the last 14 years. Beginning the search for a new vehicle was quite overwhelming. I had no idea of all I have been driving a 1990 Plymouth Acclaim for the last 14 years. Beginning the search for a new vehicle was quite overwhelming. I had no idea of all the options available on the new vehicles so it was kind of intimidating to me. Having driven a car all my life, everyone was telling me that I had to get an AWD SUV. I had been to 5 dealerships to look at their SUV's and the biggest concern I had as an older person was all the blind spots when I would sit in the driver's seat and look into my rear view window. It scared me and had me thinking that I was going to just stick with my 1990 Plymouth Acclaim till it dies. I was not familiar with Subaru at all and decided to stop by there after finishing shopping at Target. The first person to great me with a friendly "Hi" was Nick Nelson. I told him that I was looking to replace my 1990 Plymouth Acclaim, and he said, "What is that?" I had to laugh that he had not ever heard of that car. We laughed about that and then I felt so comfortable when he took me to the Subaru Forrester and had me sit in that. Immediately I was amazed at how open it was and no blind spots. I had a renewed joy that I would not have to keep driving my Acclaim! He asked me what features and accessories I was looking for. I laughed and said, " I'm driving a 1990 Plymouth Acclaim and that anything on a new vehicle would be more that I currently have". Nick patiently went over all the features with me and by the time he got done, I knew this would be my new vehicle. I came back two days later with my husband and we purchased the vehicle. He went through all the paperwork with us, got us situated with Jordan for the financing and then he went over all the things we needed to know to take it home. We are proud owners of this beautiful Venetian Red Pearl SUV and absolutely love it. We would highly recommend this dealership and it was very enjoyable to work with Nick and Jordan. More

Awesome. Great job Nick took the time to explaine all and answer questions. Did great job. I will be sending friends you way. Thank you Nick and Jordan Nick took the time to explaine all and answer questions. Did great job. I will be sending friends you way. Thank you Nick and Jordan More

Everyone was fantastic This was the best car buying experience I could have asked for. We came in an hour before closing and Storm was extremely helpful. He wasn't pushy and This was the best car buying experience I could have asked for. We came in an hour before closing and Storm was extremely helpful. He wasn't pushy and gave us all the information we needed on all the cars we asked about. He was not pushy about making a sale and seemed like he really cared that we were making the best choice possible. Tim and Jordan were also fantastic on getting in and out as efficiently as possible. Couldn't recommend a better crew if I wanted to. More

Fantastic Julio was thorough & knowledgeable. The atmosphere of the experience was upbeat & so pleasant. We love our car & happy to have chosen the Forester. D Julio was thorough & knowledgeable. The atmosphere of the experience was upbeat & so pleasant. We love our car & happy to have chosen the Forester. Dr. Tom & Mary McDonald More

It was great! Luis was very friendly and helpful. He helped me find my perfect car with the exact color I wanted. He also found me an amazing deal. Luis was very friendly and helpful. He helped me find my perfect car with the exact color I wanted. He also found me an amazing deal. More

“I bought a car in 24 Hours!” Easy - no pressure - painless - enjoyable - great staff - Welcoming and friendly - Luis is delightful! The finance person we worked with was also grea Easy - no pressure - painless - enjoyable - great staff - Welcoming and friendly - Luis is delightful! The finance person we worked with was also great - just can’t remember his name. More