Subaru of Rochester

Had an awesome experience My salesman, Luis Velez was very helpful, very friendly, and knowledgeable. He answers all of are questions and help us with a great choice of what mo My salesman, Luis Velez was very helpful, very friendly, and knowledgeable. He answers all of are questions and help us with a great choice of what model we want. He was patient and work extra hrs to meet our work schedules. And the financial guy was friendly and very helpful too. Big Thanks for that. Thank you guys More

Good new car buying experience at Subaru of Rochester We had an excellent experience buying our new car at Subaru of Rochester. From the moment of walking through the door, be greeted by their team and s We had an excellent experience buying our new car at Subaru of Rochester. From the moment of walking through the door, be greeted by their team and seeing they're very nice facility you knew you were at the right place to be looking for a new or used vehicle. Not owning a Subaru before, we were not familiar with they different models. They let us test drive the different models and explain the pros and cons of each, we ended up buying a Subaru Forrester. After deciding on the model they went over pricing,different options and the total cost of purchasing the vehicle. They covered how they do their pricing, and we felt we got a fair price on the new vehicle.(They spent time on this and we did not feel any pressure at all to purchase a vehicle there). I would definitely recommend Subaru of Rochester to purchase a new or used vehicle. Our sales people were.(I would definitely recommend them) Luis Velez Julio Molina And they were aided by many other members of the team at suburban Rochester More

Very friendly staff, and comfortable environment! We experienced great friendliness from all staff! We were greeted kindly by Nick outside while we were first looking at cars in the lot. He didn’t We experienced great friendliness from all staff! We were greeted kindly by Nick outside while we were first looking at cars in the lot. He didn’t even express any concern over being out in the cold with us to help us find a car similar to what we were thinking of test driving. He efficiently found a couple cars for us to test drive, and on one drive he happily sat in the back and had a great conversation with our family. He didn’t pressure us at all and let us know when he was available to meet with us again, while we took time over the weekend to think about what we’d like to do. The following times we came in; to one, put down a deposit to hold a car, and then, another day, to purchase the car; we were greeted with a “welcome back” from staff at the door and front desk, and Nick again made himself readily available to help us. Also, there was a very relaxed and accommodating atmosphere to the place in general. Another staff member, Brad, thoroughly went through all the financing options with us and was very knowledgeable. Nick and Brad worked efficiently together, and with us, to make our purchasing experience a good one. We also were introduced into the service department and given great instruction on what our first and consecutive services would be based on our warranty. Bob even coordinated, within a short period, scheduling a time to have our car’s first minor body service addressed. Overall, we were impressed with the way all the staff at Rochester Subaru put us at ease during our first new car shopping and purchasing experience! More

Painless and all around positive I was working with two Subaru dealerships to start and clearly made the right choice coming to Rochester. They listened to my situation, needs and wi I was working with two Subaru dealerships to start and clearly made the right choice coming to Rochester. They listened to my situation, needs and wishes and partnered with me to get me in the right car! By far the best car buying experience I have ever had! Highly recommend visiting this crew! More

Review car with delivery specialist after owning it for 6 we We reviewed the car’s features with a delivery specialist and learned a lot. Robert’s understaning of the vehicle was exceptional and we were not rush We reviewed the car’s features with a delivery specialist and learned a lot. Robert’s understaning of the vehicle was exceptional and we were not rushed. More

Right car right price I had a good experience working with Nick Nelson. He was knowledgeable and quickly answered my questions. It was probably one of the easiest car buyin I had a good experience working with Nick Nelson. He was knowledgeable and quickly answered my questions. It was probably one of the easiest car buying transactions I've had. I would repeat the above for the dealership itself. Top notch! More