Subaru of Port Richey - Service Center

Wonderful It was very nice and the service was great ....talk to a very nice sale person name Jonathan Diaz what a wonderful man will talk and sweet will tell m It was very nice and the service was great ....talk to a very nice sale person name Jonathan Diaz what a wonderful man will talk and sweet will tell my family about him. This is a great sale person you should have more like him More

Awesome service! Brian, my service rep, is awesome. He went through every item on the 90,000 mile service that I needed now, need in the future, and what I already ha Brian, my service rep, is awesome. He went through every item on the 90,000 mile service that I needed now, need in the future, and what I already had done. He made notes to my account so if I get another service rep the next time, we know what is due. More

awesome service They did a great job and i got talk to the best general manger they have ever had.I also got to talk to my salesmen Who is awesome. They did a great job and i got talk to the best general manger they have ever had.I also got to talk to my salesmen Who is awesome. More

Charged for repairs that was Subaru's fault. Check engin and other indicators on. Went to the Subaru service center.Test said that there was a problem with the braking system. The defect in the Check engin and other indicators on. Went to the Subaru service center.Test said that there was a problem with the braking system. The defect in the Subaru braking system was said by the service manager that it thcould cause the brakes to lock up while driving. I asked..."Thats not a recal item?" NO! he said I had the repairs done with a few other minor repairs that came out to $1200 plus change. 90% was the Subaru defective brake system. I'm no longer inpressed with the notion of "Subaru Integrity". Their fault....should be THEIR problem. It became mine alone...! Only good thing...Greg Meyer.... Makes ya feel at home. More

50% Jesse Burns and 50% Subaru This is about the second review I am writing. Jesse Burns is a stellar employee of Subaru. He knows the cars, was patient, and a good teacher, I br This is about the second review I am writing. Jesse Burns is a stellar employee of Subaru. He knows the cars, was patient, and a good teacher, I brought my Forester in for maintenance and ended up with a new CrossTrek - I blame Jesse for this. I have not dealt with all your employees, but I trust they are as excellent as Jesse and Sher, so that new clients will have a wonderful experience in shopping for a car. More

Average I have seen better service centers. No one is out front to greet you unless you are looking to buy a car. Two times I have taken the car to get deta I have seen better service centers. No one is out front to greet you unless you are looking to buy a car. Two times I have taken the car to get detailed at 135 dollars a visit and both times the car was brought back to me still dirty. I left the car overnight and did not get the car back until 5pm. A call informing me of the status at some point would have been nice. Instead I called them around 2pm to find out when or if the car was done yet. I do not live close to this location and had to race to the shop before the service rep left for the day, they did not finish the car until the service center was closing. As for the detail, I would not have cared if it was just a car wash but the rep had informed me that it was to be detailed to a show room finish. Both times I got the car back with leaves still in the window and in the trunk doors. The second time some kind of oil was used on the leather and it was dirty. It was like someone used a dirty rag or just rubbed the existing dirt around with oil. Maybe they just sprayed it with oil and never wiped it down, not sure. If you wiped your finger across the leather it was gritty and a residue of oil and black dirt was left on your hand. I showed the rep and he asked "is there anything we could do?" not what I was looking for. Sales reps are nice but nothing above average about this particular dealership. I am not a huge Ford fan but if you want to see an above average service center, check out Karl Flammer Ford. Had to take my company vehicle there once and I was amazed at how friendly and awesome the service was. A young man greeted me as I pulled in followed by a rep who quickly took my information down, showed me to the doughnuts, coffee and TV. I was up and running in a reasonable amount of time, while updating me on its status through the duration of the visit. More

excellent my appoinment was really fast and everything was good, nice attention. highly recommended, they recibe my car and returned very fast. see you in my ne my appoinment was really fast and everything was good, nice attention. highly recommended, they recibe my car and returned very fast. see you in my next oil change. thanks. More

Pleasant experience A pleasant non-pressured experience with professional car care advice. Explained my extended warranty and the included service at this dealership sinc A pleasant non-pressured experience with professional car care advice. Explained my extended warranty and the included service at this dealership since I purchased my new vehicle from them. More

Prompt service! The guys at Subaru of New Port Richey are excellent! Kind and courteous service they are prompt and get the job done in minimal time. The guys at Subaru of New Port Richey are excellent! Kind and courteous service they are prompt and get the job done in minimal time. More

good experience as always They provide good service and also get you out in a reasonable amount of time. They are very organized and efficient at expediting scheduled appointme They provide good service and also get you out in a reasonable amount of time. They are very organized and efficient at expediting scheduled appointments. More