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Subaru of Port Richey

Port Richey, FL

4.6
4,768 Reviews
Subaru of Port Richey, located at 11613 U.S. Highway 19 N in Port Richey, FL, is your Subaru Dealer for new and used Subaru vehicles. Originally Saturn of Port Richey, we have been family owned and operated since 1952. Subaru of Port Richey is the newest dealership in the Lokey Automotive Group. We are proud to serve the Spring Hill, Brooksville and New Port Richey region with quality new and used Subaru vehicles. With models like the Outback, Forester, Impreza, STI and Impreza WRX, we have something for every taste and need. Come visit us at 11613 U.S. Highway 19 North to see our vehicles and take one for a test drive.
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11613 U.S. Hwy 19

Port Richey, FL

34668

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Showing 4,768 reviews

February 02, 2025

Lokey Subaru in Port Richey used to be my favorite dealership. I bought two new cars from them but for the third one I became a customer at another dealership because there was a rather large price di More

by zeelanger
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 02, 2025 -

Subaru of Port Richey responded

Hi zeelanger Thank you for your feedback and review. We appreciate the opportunity you gave us to earn your business. We did some research into your concern, and we reviewed the phone recording. Additionally, your offer was reviewed with our management team, who could not accept the offer you made over the phone. We do appreciate your past business and look forward to servicing your new vehicle. Feel free to visit us for your regular scheduled maintenance or any other service needs. Thank you Subaru of Port Richey

Feb 02, 2025 -

zeelanger responded

Not accepting the price I was offering was not the reason for my negative review. Let me repeat: 1. I asked for a sales person. The individual I spoke with was not a sales employee according to your listing of employees. A simple answer saying that you could not accept my price proposal would have been acceptable 2. One of the justification he listed for his price proposal was the cost the dealership would have in bringing the vehicle to Lokey Subaru. He should have known better that I would have not assumed this cost instead of going to the source of the vehicle. The car I bought came from Bradenton, Fl. And my trip there would not have cost anywhere as much as he claimed. 3. The appropriate thing for him to do would have been just tell me no, without abrasive and condescending comments. If you had in fact listened to the recorded telephone conversation you could not have missed his comments.

January 23, 2025

Montel was very friendly and professional. He listened to me and answered any questions I had. Exceptional customer service! Love him!! More

by Vcklsmmr1956
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Croxton
Jan 27, 2025 -

Subaru of Port Richey responded

Thanks for giving Montel a much-deserved shoutout! We're happy to hear you had a fantastic experience with us. Got any questions about your car? Call us and we'll help!

January 20, 2025

I now live in Winston Salem, NC 27101 and have my Subaru serviced at the local Subaru dealership. Please remove me from your emails, texts, US mail, etc. Thank you. More

by stantonnow2016
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not at this time
Jan 21, 2025 -

Subaru of Port Richey responded

Thank you for sharing your feedback. To best assist you, please contact our dealership directly at (732) 634-0100.

January 02, 2025

Tyler Cole was excellent when selling me my car. He went above and beyond. I would definitely recommend to my family and friends More

by kathyhubert58
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Cole
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2025 -

Subaru of Port Richey responded

Tyler is an amazing addition to our team! His fantastic service skills are always appreciated, just like we're grateful for your 5-star rating!

December 11, 2024

Fast clean, has food and beverages. Wish it was closer to my house. Good people to deal with. More

by CZIVOLICH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Talavera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Deliberti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carrissa Williamson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hubert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hannah Young
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2024

Spencer is one of the best service department professionals I have ever worked with. While I was unhappy that my issue took 8 hours over 2 days to resolve, my displeasure had nothing to do with h More

by Lsrproductionsfl
Recommend Dealer
Yes
Employees Worked With
Spencer Whitney
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 30, 2024

We have never owned a Subaru. When we purchased our 2025 Outback from Port Richey Subaru and were entirely pleased with our sales experience with them. Our sales person, Montel wa More

by Chuck
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Montel Gamble
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carl McCafferty
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 02, 2024 -

Subaru of Port Richey responded

Thank you, Chuck, for your wonderful 5-star review! We’re pleased to hear that your first Subaru experience was a positive one. Montel and the entire team at Port Richey Subaru are dedicated to providing exceptional service, and it’s great to know that you felt well taken care of throughout the process. Enjoy your new 2025 Outback, and welcome to the Subaru family! If you have any questions or need further assistance, don’t hesitate to reach out. Happy driving!

November 22, 2024

?When I first start leasing,the service great.Now it's who can the buck in fastest time.Srew the service.Subaru puts fine car.But the service both in sales and service to the car has slipped.This my 6 yea More

by johnleahy598
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Servedio
2.0
This rating includes all reviews, with more weight given to recent reviews.
Spencer Whitney
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
1.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Hubert
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Naegele
4.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Berardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 21, 2024

Great dealership with the exception of the finance department. The rep I had was awful. I have never experienced the pressure this rep put on me. I would have walked out if it wasn’t for the fact I’ve More

by RAWUSCG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Skelton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Servedio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Lindgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Merlyn Melendez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Austin Deliberti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Tori Hill
4.0
This rating includes all reviews, with more weight given to recent reviews.
November 20, 2024

Don was knowledgeable and very helpful in our search for a car after ours was totaled from hurricanes. More

by saranterry
Recommend Dealer
Yes
Employees Worked With
Don Graham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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