Subaru of Pembroke Pines - Service Center

Took my car for warranty claim The service consultant(Jaime Garcia) was very friendly and helpful to find out what my problem was, but the master technician wasn’t as much, my Subar The service consultant(Jaime Garcia) was very friendly and helpful to find out what my problem was, but the master technician wasn’t as much, my Subaru that only has about 600 had a shutter and vibration when the car is fully warmed up sitting at idle, they didn’t find the problem and the service representivie told me to go on a test drive with the mechanic but when he came in my car he just seemed greatly annoyed and generally pissed that he had to come in the car with me, when I wasn’t even the one who mentioned it, the problem still wasn’t fixed and they said to come back another day, hopefully I don’t get the same rude guy again and someone that actually wants to find out what the problem was, if not I’ll just drive up to coconut creek I guess. They did also replace the right front speaker which was blown but not as much of a concern as the vibration on a brand new vehicle More

Everything went smoothly and as expected. Appointment made and received reminder. I was taken care of as soon as I arrived, young lady very courteous and Jaime Garcia was very thorough and exp Appointment made and received reminder. I was taken care of as soon as I arrived, young lady very courteous and Jaime Garcia was very thorough and explained everything well. More

Great service I always take my car there and work with Stephen. He is excellent and very polite. My car is always returned very clean and the service is rather qu I always take my car there and work with Stephen. He is excellent and very polite. My car is always returned very clean and the service is rather quick. More

Prompt and precise service for my Outback I had my appointment for the 36000 mile service for 9:15 Am. Excellent customer service all around even the employees that are located in the showroom I had my appointment for the 36000 mile service for 9:15 Am. Excellent customer service all around even the employees that are located in the showroom. My service advisor introduced me to Aldo from sales and gave me a the nuts and bolts of the new Subaru Ascent. Jaime the service advisor is always in a pleasant mood when I go for service and gives me the essential recommendations for what the car needs serviced at the time of the appointment and what could wait for the next service. I extremely advise anyone who has a Subaru to get there service done at this dealer even if you purchased at one of the other dealers in Miami or Palm beach and there services are comparable with all shops ( dealers or Mom and Pop shops). More

Outstanding Great customer service, not just to me but to others at the service center at the same time I was there. Definitely will return in the future. Great customer service, not just to me but to others at the service center at the same time I was there. Definitely will return in the future. More

General I have been with this dealership since 2014. Although I don’t like having to wait for my car to be serviced, it’s always a pleasure to be there as the I have been with this dealership since 2014. Although I don’t like having to wait for my car to be serviced, it’s always a pleasure to be there as the service personnel try to make the time as short as possible. More

Always courteous to customer Steven Ross my service adviser it always attentive to my needs. Vehicle service requirements are always suggested but never imposed. Reception area Steven Ross my service adviser it always attentive to my needs. Vehicle service requirements are always suggested but never imposed. Reception area is tastely done and comfortable. Coffee and snacks are always available. Cost of service is very reasonable. Highly recommended. More

Fantastic! Upon arrival , we were greeted by the clerk who had all our information, they escorted us to a comfortable waiting area, Jaime came in and informed us Upon arrival , we were greeted by the clerk who had all our information, they escorted us to a comfortable waiting area, Jaime came in and informed us what was to be done. We visited Dirk in the showroom , looked at the gorgeous cars next thing we know we received a text that the car was ready and washed , they never treated me this nice at Nissan or VW. Thanks. More

35000 mike check Joe my service adviser is the absolute best ! Car was done on time, Diego the driver too me where I wanted to go and picked me up right on time. ! Joe my service adviser is the absolute best ! Car was done on time, Diego the driver too me where I wanted to go and picked me up right on time. ! More

100% recommend SUBARU SUBARU is a high technological car with very easy maintenance and the Pembroke Pines dealer is a very professional team, the sales rep Patrick, the c SUBARU is a high technological car with very easy maintenance and the Pembroke Pines dealer is a very professional team, the sales rep Patrick, the current general manager Mr Dammas, technical advisor Joe Napolitano and all the rest are very responsible and take care of your needs More