Subaru of Pembroke Pines - Service Center

Excellent Customer Service We had set an appointment for 7:30 am as we have to drive 48 miles to get there and do not want to face southbound traffic in the afternoon. A new ser We had set an appointment for 7:30 am as we have to drive 48 miles to get there and do not want to face southbound traffic in the afternoon. A new service advisor (Elba) met us withing 3 minutes of arriving and wrote up what we wanted accomplished. She checked back with us every 15-20 minutes, had our car ready in an hour and went over the status of our overall car maintenance without and pressure to things done once the car was delivered from the wash area. Great experience. More

Thank you for having the following service representatives on your staff: Steven Ross, Elba, Steven from the shop service, and Liz Beth. Very thoughtful! Generous with their knowledge , care representatives on your staff: Steven Ross, Elba, Steven from the shop service, and Liz Beth. Very thoughtful! Generous with their knowledge , care , and attentiveness. More

Excellent customer service. Thank you Elba!!! Service was quick and communication was timely. Thank you so, so, so, so much for a job well done!!!! was quick and communication was timely. Thank you so, so, so, so much for a job well done!!!! More

steve ross is great steve ross, the person i deal with is topnotch. i dont see his name listed. if he is gone so am i. have a nice day steve ross, the person i deal with is topnotch. i dont see his name listed. if he is gone so am i. have a nice day More

I drive out of my way to use their service department. Courteous, Quick and Reliable. Always deliver on their commitments. I’m very happy and satisfied with the service department Courteous, Quick and Reliable. Always deliver on their commitments. I’m very happy and satisfied with the service department More

Pleasant The time I spent when go to a service for the Subaru Forester is pleasant. The Subaru is aware of bring a comfortable area where you wait for the ser The time I spent when go to a service for the Subaru Forester is pleasant. The Subaru is aware of bring a comfortable area where you wait for the service or they bring you back home until they finished the service. They wash the vehicle as a courtesy. More

Service Always excellent, prompt and friendly service!! Never disappoints! Car did was not starting and lights were malfunctioning. Quickly diagnosed as bat Always excellent, prompt and friendly service!! Never disappoints! Car did was not starting and lights were malfunctioning. Quickly diagnosed as battery not holding charge and replaced!! More

Very Satisfied I brought my STI in for warranty work and the service manager and the entire time are exceptional. I had no regrets and will be back. I brought my STI in for warranty work and the service manager and the entire time are exceptional. I had no regrets and will be back. More

Service department was prompt in taking my car and called my cell when car was being washed so by the time I got back everything was done. Very good service from Elba. Short discussion with Mike on options my cell when car was being washed so by the time I got back everything was done. Very good service from Elba. Short discussion with Mike on options for buying a newer car. He will email me information soon. More

I brought my car in for service at the allotted time and was immediately approached by one of the service staff. The service representative checked and verified that the part was in( which it was). I asked was immediately approached by one of the service staff. The service representative checked and verified that the part was in( which it was). I asked how long the wait would be and was pleasantly impressed that my vehicle was ready when I was told it would be. More