Subaru of Pembroke Pines

“Excellent service and outstanding professionalism. We highly recommend Mr. Carbonel. Thank you for your valuable assistance — we look forward to seeing you again soon.” We highly recommend Mr. Carbonel. Thank you for your valuable assistance — we look forward to seeing you again soon.” More

I’m very happy with my Subaru Crosstrek it’s the best vehicle I’ve ever owned. And Kerry was the best salesman, especially since my husband liked him, and he hates salesmen. Lol vehicle I’ve ever owned. And Kerry was the best salesman, especially since my husband liked him, and he hates salesmen. Lol More

I love the people at this Dealership, especially Kerry Barnett and Glenn from finance. The service department is also terrific. They are very exceptional at this location. Barnett and Glenn from finance. The service department is also terrific. They are very exceptional at this location. More

What can I say except incredible, I originally stopped in to Subaru of Pembroke Pines to I quite about a battery for a family members crosstrek. Kerry remembered that I had looked into the WRX TR when i sto to Subaru of Pembroke Pines to I quite about a battery for a family members crosstrek. Kerry remembered that I had looked into the WRX TR when i stopped in to say hello, he always asks about my family and their Subarus, we began to speak and catch up and he pointed out that they had a blue WRX TS in the show room and we talked about the updates and upgrades to the TS from previous models, I asked if they had white one available and that I would happily wait until one was available, Kerry stepped over to the general manager and the leasing section to Inquire if there were any white WRX TS's available. A quick search and a phone call and Andres stepped over saying there was one available at a partner dealer and made the call to have it brought over. A little bit more talking and the TS was on its way with pick up scheduled for Friday, we began the paperwork and I made a deposit, as we finished the paperwork a tow truck arrived, Kerry and Andress walked over to point out that I would be taking the TS home that night and I didn't have to wait. It was beyond exceptional and unbelievably awesome for them to go above and beyond for me to ensure I was going to receive service that was beyond comprehension let alone to be pleasantly surprised at the same day delivery. I could not be happier as I've been driving for about a week following the recommendation of proper engine break in procedures from the manual and the maintenance team. 400 miles and it handles likes it on rails in sport plus and relaxing on my drive home on comfort mode. I can't recommend Kerry and Subaru of Pembroke Pines enough, this is my fourth Subaru from them and I'll keep recommending them because they go above and beyond and it feels like family whenever I stop in for maintenance or just dropping by to say hello. More

It was a real pleasure working with Tommy. His excellent customer service skills made me feel truly welcomed and right at home. His excellent customer service skills made me feel truly welcomed and right at home. More

We had a great experience with you guys. The price was negotiated to a reasonable price range for me to commit to. There was wonderful communication between departments that made our day go The price was negotiated to a reasonable price range for me to commit to. There was wonderful communication between departments that made our day go by smoothly with such a big decision. Thank you guys!! More

this is my fourth SUBARU with Pembroke Pine SUBARU and I am extremely happy with their sales and service department. Kevin was on point along with Andres and helped me with all my needs. am extremely happy with their sales and service department. Kevin was on point along with Andres and helped me with all my needs. More

Exercise Caution at Subaru of Pembroke Pines Service I'm writing this review to share a concerning experience at Subaru of Pembroke Pines' service department. Even as a long-time client where Service I'm writing this review to share a concerning experience at Subaru of Pembroke Pines' service department. Even as a long-time client where I bought a brand new car and a history of a dozen services with them, I'm concerned about their practices. It appears there might be a practice of adding services to reach internal quotas, presenting optional maintenance as mandatory or part of the standard Subaru of America (SoA) maintenance schedule. This seems especially true for customers who may not fully understand their vehicle's service needs. I strongly advise all customers to thoroughly question and verify every service recommendation. Insist that the service team explicitly show and explain each suggested service, clearly differentiating between what is truly required and what is optional. Remember, you can easily check your car's maintenance schedule in your owner's manual or even through the MySubaru app. Cross-reference their recommendations with these resources. Be vigilant and avoid being pressured into unnecessary services. I particularly urge teenagers and women to be especially cautious and empowered to ask detailed questions, as they may be disproportionately targeted with these practices. It's crucial for consumers to be aware and protect themselves from being lured into paying for services they don't genuinely need. More

I had a truly disappointing experience at this dealership. Over the phone, Juan agreed to sell me a pre-owned car for $19,000. Based on this agreement, I drove 30 miles to the dealership, expectin dealership. Over the phone, Juan agreed to sell me a pre-owned car for $19,000. Based on this agreement, I drove 30 miles to the dealership, expecting a smooth transaction. However, once I arrived, the situation completely changed. Not only did Juan go back on his word, but he also raised his voice and treated both me and my brother with disrespect. This was by far one of the worst dealership experiences I’ve ever had. I would strongly advise others to avoid this place, and especially to steer clear of Juan. Save yourself the frustration and look elsewhere for honest and respectful service. More

Great experience. Kerry made it a smooth transaction every step of the way. Happy with how it turned out Kerry made it a smooth transaction every step of the way. Happy with how it turned out More