Subaru of Olathe

In and out! I have not had a car payment in over 20 years. I was very skeptical about leasing a car. I spoke with Darrell who made me comfortable and was willin I have not had a car payment in over 20 years. I was very skeptical about leasing a car. I spoke with Darrell who made me comfortable and was willing to explain the process in detail. I ended up leasing my first Subaru and so far so good, I like it! It was an easy 1, 2 process. I was in and out. More

awesome excellent salesman with much patience and no pressure on me, much appreciated!!! Darrell is a great guy and was a huge help to me, Just one vet to ano excellent salesman with much patience and no pressure on me, much appreciated!!! Darrell is a great guy and was a huge help to me, Just one vet to another, thanks alot. More

Tremendous Experience When considering a Subaru Crosstrek, my initial thought was to test drive it before doing too much research on models, features, etc. I knew they wer When considering a Subaru Crosstrek, my initial thought was to test drive it before doing too much research on models, features, etc. I knew they were safe vehicles and most people love their Subarus's. When I arrived, I just wanted to look at the inventory and see if there was anything that interested me. As I worked my way around the lot, Patrick came out with the Crosstrek sales guide/booklet out with him and introduced himself. He found a car on the lot with features that interested me and we jumped in the car and went for a test drive. I was able to drive the car on the highway and streets where I normally drive (to work and around town). He didn't tell me where to drive and casually went through the features. I told him I needed time to do some research and figure out if I wanted to consider purchasing a Crosstrek. He was understanding and gave me his card. Here's where I usually get annoyed by car dealers and salesmen. But, to my surprise, Patrick gave me space and didn't follow up with me until I reached out to him to see when he would be available to talk more about a trade. Everything went well. Everyone was helpful throughout the process and we sailed through the trade process and negotiations. I wanted to finance the car with Subaru so I got to spend some time with the Finance Manager. Percy was amazing. He did a great job going through the upset process with ease and with little to no pressure. The entire process was relaxed, went smoothly and I enjoyed the entire process. I highly recommend the working with Patrick Kerrigan and Olathe Subaru. More

Efficient, Client-First Experience Our experience with Olathe Subaru was one of the best experiences we have ever had with buying/leasing a car. The staff was helpful and made sure to m Our experience with Olathe Subaru was one of the best experiences we have ever had with buying/leasing a car. The staff was helpful and made sure to make our priorities their priorities. Janeth Valverde went out of her way to make our experience as comfortable as it could have been, and her professionalism and customer service skills have no comparison. More

Great purchasing experience. I flew into KC on a Sunday morning and drove off with a new Forester that afternoon. Best car purchasing experience ever! I highly recommend them. I flew into KC on a Sunday morning and drove off with a new Forester that afternoon. Best car purchasing experience ever! I highly recommend them. More

Honest and helpful Our salesman, Zack Dremel, was helpful, courteous and honest. Once I was shown the work report itemizing repairs including head gasket replacement, I Our salesman, Zack Dremel, was helpful, courteous and honest. Once I was shown the work report itemizing repairs including head gasket replacement, I was sold. More

Easiest Way to Buy a Car and Keep It Running! First, the Service Department is outstanding! They exemplify the best of Customer Service. Second, the Sales Department was refreshingly honest. Th First, the Service Department is outstanding! They exemplify the best of Customer Service. Second, the Sales Department was refreshingly honest. They were low-keyed (no pressure), listened to my questions, and did not try to steer me into something I could not afford or want. I am a proud owner of a new Subaru! More

Low-pressure, great customer service Buying a car from Casey at Olathe Subaru was the easiest car-buying experience I’ve ever had. Casey was knowledgeable about the features of the Cros Buying a car from Casey at Olathe Subaru was the easiest car-buying experience I’ve ever had. Casey was knowledgeable about the features of the Crosstrek, but never pressured me into the higher-end trim models. He was extremely, laid-back and low-pressure. We didn’t have to spend hours haggling back and forth over price. When the car with the color and trim level/features I wanted wasn’t at Olathe Subaru, he didn’t try to sell me a different car from their lot. He found the exact car I wanted at a dealership in Nebraska and continued to follow-up with me over the next couple of days to keep me updated as to when my car would be delivered. I have never owned a Subaru before, but I’m extremely impressed with my experience with them so far. More

Absolutely amazing Service Staff All service reps at Olathe Subaru are fantastic. The do a fabulous job explaining work performed and are always super friendly. Thanks for the great s All service reps at Olathe Subaru are fantastic. The do a fabulous job explaining work performed and are always super friendly. Thanks for the great service !!!! More

It was great until it came to closing When I decide to get a car I do not like add ons. I want to know the final price when I say yes When it is time to sign the papers that’s all I s When I decide to get a car I do not like add ons. I want to know the final price when I say yes When it is time to sign the papers that’s all I should do and give you a check At the time of signing the papers and finding out there is more to the deal almost kills the deal for me I know full disclosure is not popular these days but I like it and I appreciate it More