Subaru of Olathe

Excellent Customer Service My experience at Olathe Subaru was excellent. No pressure! Darrell patiently explained all the details about my new Crosstrek before I drove away. Ver My experience at Olathe Subaru was excellent. No pressure! Darrell patiently explained all the details about my new Crosstrek before I drove away. Very happy! More

Trevor is the best guy for this job! My husband and I were very happy with the sales process and satisfied with the services that we received while doing the deal. Trevor was very helpful My husband and I were very happy with the sales process and satisfied with the services that we received while doing the deal. Trevor was very helpful, honest and accommodating to our specific wants and needs. I would give him a 10 for making it easy and quick regarding our trade-in process. I would definitely recommend Subaru cars and its services to all my friends and families. More

New Impreza purchase The salesman was competent and friendly. The lot is small and the selection of the type of car we wanted as limited. In the end we had to purchase a The salesman was competent and friendly. The lot is small and the selection of the type of car we wanted as limited. In the end we had to purchase a car with a moon-roof that we were not particularly interested in and the front bumper had to be replaced because some lot damage before it was to be delivered to us. Salesman and staff we available to help us with all the new technology. More

Good place to buy Good sales team and Aaron Connolly sales person is very professional. I bought my used car - toyota solara here recently. Nice car with right price. Good sales team and Aaron Connolly sales person is very professional. I bought my used car - toyota solara here recently. Nice car with right price. More

Excellent buying experience Knowledgeable, courteous, low pressure service. Very pleased with vehicle. Very fair price and payment terms. 0%, 63 month terms were a plus. Kept me Knowledgeable, courteous, low pressure service. Very pleased with vehicle. Very fair price and payment terms. 0%, 63 month terms were a plus. Kept me fully apprised of delivery timetable. More

Outstanding Customer Service I was just starting my research to purchase a new car. I've been driving Ford Explorers since 1991 and was considering another one but also wanted to I was just starting my research to purchase a new car. I've been driving Ford Explorers since 1991 and was considering another one but also wanted to look at the Subaru. I went to Olathe Subaru on a fact finding visit and met with Trevor. He was extremely knowledgeable of the vehicles and was totally supportive of providing me information. I did not feel pressed at all to purchase a car. I drove an Outback Premium but wanted to try an Outback Limited. I went back and everyone at the dealership was very polite and customer oriented. I ended up buying the car that same day. More

Top notch service department Patrick Coleman has been consistently very helpful. I bought my Outback there in 2014, I keep coming back because of the friendly, professional staff Patrick Coleman has been consistently very helpful. I bought my Outback there in 2014, I keep coming back because of the friendly, professional staff, and the remodel they did to the waiting area is excellent, really makes waiting for a oil change kind of nice! More

A total quality experience! My fiancé and I worked directly with Brian Gump and Trevor Ball. Brian had the unenviable task of telling us that there was quite a bit of would to b My fiancé and I worked directly with Brian Gump and Trevor Ball. Brian had the unenviable task of telling us that there was quite a bit of would to be done on my '08 Outback. But he did so in a way that was honest, transparent, and easy to understand. He made sure that we understood what our options were, the pros and cons of those choices, all the while never once making us feel pressured into the most expensive option. When we decided to entertain the option of a potential trade, Brian hooked us up with Trevor. Trevor is honestly the best car salesman I have personally ever had the pleasure of doing business with! Very methodically, Trevor listened to what we wanted in a potential vehicle trade and never missed a beat when executing the next steps in the process. Coupled with his professionalism, what we loved the most about Trevor was his sense of humor! To say that my fiancé and I had had an rough go that day was an understatement for may other reasons besides what was going on with our old vehicle.... But when life was throwing us a rolling ball of butcher knives, there was Trevor with his hilarious stories about his "disgusting dogs" and Milo, the drooling cat! And at the end of the day, my fiancé and I were still laughing as we drove back to our home in St. Joseph, Missouri, in our new 2016 Subaru Outback! More

Satisfaction & Comfort level Each visit as Brian Gump continued to be Knowledgeable,Courteous,Helpful & Professional. These are each valuable to us & we will continue be customer Each visit as Brian Gump continued to be Knowledgeable,Courteous,Helpful & Professional. These are each valuable to us & we will continue be customers of Olathe Subaru. Thank you Brian! We really appreciate the Service provided from each one. More

The Way Car Buying Should Be I would like to start by expressing my deep gratitude for such a pleasant and enjoyable experience during the entire sale process. The entire staff of I would like to start by expressing my deep gratitude for such a pleasant and enjoyable experience during the entire sale process. The entire staff of Olathe Subaru handled the process very professionally, however, Patrick Coleman, Jeff Massey and Jason Tavernaro deserve special thank you and recognition for treating us with respect and kindness. Patrick Coleman's amazing persistence in dealing with our previous car OEM to cover an extremely costly out of warranty repair, provided us with maximum value for our trade in. Deepest thanks. Jeff Massey's pleasant demeanor, very skilled and competent showing of the car made our decision very easy. Finally, Jason Tavernaro's counseling and guidance through Subaru incentives and promotions with financing and extended warranty provided maximum return on investment. We feel that we are lucky to have such a reputable shop in Olathe. More