Subaru of Olathe

Friendly and Sincere I saw the car I was looking for on the internet and called to see if they still had It. J.J. answered and said she would call me right back as soon as I saw the car I was looking for on the internet and called to see if they still had It. J.J. answered and said she would call me right back as soon as she located the car before I drove down. I thought that was nice, cause another dealership told me to come on down and if its not here will find you something else. Not want I wanted to hear. Back to J.J. she called me back and said she had it and will have it brought to the front for me, I thought that was a nice touch. From there on it was so easy. She gave me all the time I needed to look at the car and had her full attention to any questions I had. And soon after that i bought that car without approval of my wife cause I knew she would love it. She Did. Happy Wife Happy Life Thank you J.J. and your Team for making buying a car from you so easy. Two Thumbs Up to you ALL !! Ron More

Very nice It was worth the wait and good service with the people we worked with they are nice and polite to there customers and co workers It was worth the wait and good service with the people we worked with they are nice and polite to there customers and co workers More

Great service, no gas We had great service from Darrell at this dealership. He was gracious when we were unexpectedly late for our appointment and helped us get a great dea We had great service from Darrell at this dealership. He was gracious when we were unexpectedly late for our appointment and helped us get a great deal on a perfect used car. I would definitely have given five stars but as I drove off the lot, I noticed the car had only one bar of gas and the gas light was on. It was also not detailed as there were coffee splashes on a seat and viable dirt and leaves on the floor. I believe they detailed the wrong car because when we first came out to drive off the lot, there was another car the same make and color sitting there. That one looked great but when the keys wouldn’t work, they went and brought our car around. When i contacted Darrell he offered for me to come back and get the car detailed but I live 30 minutes away and was heading out of town that weekend. Other than the part at the end, this dealership was good to work with and Darrell was great! More

Bought new car Darrell James did a great job of explaining the options for buying a new car. David Kettlelwood was very helpful and have an appointment to review the Darrell James did a great job of explaining the options for buying a new car. David Kettlelwood was very helpful and have an appointment to review the new changes. More

New Car Purchase Excellent experience, extremely helpful with all the new technology, nice inventory, fair pricing & no pushy sale persons. Bought the Subaru Outback Excellent experience, extremely helpful with all the new technology, nice inventory, fair pricing & no pushy sale persons. Bought the Subaru Outback, I'm 6' 2" and the leg room is perfect, sleek styling & size versus the typical boxy, noisy, truck like feel of the typical SUVs. More

Pleasant car buying experience. I knew what I wanted before going to the dealership, so it was just a case of more hands on experience and a test drive. Vic was attentive and calm. I knew what I wanted before going to the dealership, so it was just a case of more hands on experience and a test drive. Vic was attentive and calm. He did not rush me, nor was he pushy. I left feeling that I had bought a new car at a price I was happy with. Vic made my car buying experience smooth. More

No title Treated well not pushed tnto making a deal before I was ready. Good explanation on features of my car. Believe salesman was honest with me Treated well not pushed tnto making a deal before I was ready. Good explanation on features of my car. Believe salesman was honest with me More

Multiple issues My experience there has been horrible. The last current problem is getting a refund for a warrenty. I was told it should be several weeks on Feb 6. St My experience there has been horrible. The last current problem is getting a refund for a warrenty. I was told it should be several weeks on Feb 6. Still no refund or response. Sent several emails and no reply currently More

A pleasant surprise purchase and experience! I just wanted to leave a quick and honest note about dealing with Olathe Subaru this past weekend on a Used 2017 Jeep Cherokee for my son. I've alway I just wanted to leave a quick and honest note about dealing with Olathe Subaru this past weekend on a Used 2017 Jeep Cherokee for my son. I've always been a Mopar guy and usually I purchase those vehicles from Chrysler, Dodge, Jeep, Ram dealerships, however I was pleasantly surprised to find such a well equipped one for sale at Olathe Subaru. We did test drive the Subaru Crosstrek, and it was very nice, but when I saw that Jeep with the options it had, the low mileage, and the price...I simply couldn't pass it up! The sales staff, management, and even the financing department when I closed the deal were top notch, professional, and transparent. I would definitely give them my business again in the future because even if you decide not to purchase a Subaru vehicle they treat you right. It's worth a trip, trust me! More

Smooth,easy and pleasant I talked with Jeff online and over the phone a few times. He was very helpful. We went over to the dealership to see what they had in Outbacks. We I talked with Jeff online and over the phone a few times. He was very helpful. We went over to the dealership to see what they had in Outbacks. We knew Jeff was not there that day, but we knew what we wanted and were going to take a look. A good young man named Ben greeted us and was happy to answer all our questions. There was no pressure and they offered us a good deal. We went back the next day to finalize the deal and met with Jeff. He was very informative on everything, as were all of the others we met in the paperwork departments. A special thank you to Ben Jr. also. I have bought many cars and trucks in my lifetime. This was by far the most pleasant, easy and quick experience we have ever had at a dealership. I will tell anyone that is looking to buy a car to go there. We love our Subaru Outback, this is our second one. More