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Subaru of North Tampa - Service Center

Tampa, FL

4.8
1,207 Reviews

1,207 Reviews of Subaru of North Tampa - Service Center

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August 20, 2024

Jake Smith is the absolute BEST! He doesn't make a repair to my car, he doesn't personally take me to lunch while I wait. BUT what he does always do greet me by my first name (as I More

by LYDIA.MUAR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I'm sorry, I do not recall the gentleman who serviced my car. But he sent the most informative video and was so focused and courteous. Greatly appreciated.
August 19, 2024

BOUGHT IN FOR OIL CHANGE TIRE ROTATION MULTI POINT xx SERVICE REPREENTIVE BRE WAS GREAT LIKED THE SPEED OF SERVICE. ONE MINOR ISSUE THE SERVICE TECH DIDNT RESET THE MAINTANCE RECOED IN COMPUTER HE DID F More

by nyskier63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : WAYNE TROY BOONE
August 19, 2024

We were in an extremely big rush as my husband was at Moffitt Cancer Center. They worked fast to get us out of there and to Moffitt. Also offering us a ride there if it was going to take too long. Very More

by GJMAXWELL2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

Best service advisor, hands down, EVER. In the entire Subaru universe. UNDISPUTED 100% REAL FACTS. More

by Jami C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andy Matthews, Laine Melendy, Mo Hamdan, Nora Khadar, Jason Tabachnick, Jonathan Parker
August 19, 2024

Jacob helped me a lot right from the beginning. Gave me the best suggestions for the cars and was available from start to finish. Awesome dealership and awesome customer service. More

by SHARMAAJAY.H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2024

My subaru will only be serviced here. The service was prompt and courteous, loved it! More

by guzmankeila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
D. Soto
August 16, 2024

Found that the diagnostic I paid for was not accurate. Was told the air filter was causing the blower motor to not function properly but the motor was going out. More

by ANGELA.LEAVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2024

My vehicle was evaluated promptly and serviced status was given regularly as I waited in a comfortable lounge with coffee and snacks. More

by GLEN1252
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Madison Giordano
August 14, 2024

Jacob will go out of his way to work with a customer to get the repairs done. I trust his judgement, he is easy to get along with and he is competent, I trust him. He answers any & all questions and I don' More

by BFish
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB SMITH
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 14, 2024

Friendly, Professional Service Personnel Comfortable Waiting Area Could NOT complete the Update Service due to WIFI was NOT secure, but Neither can I do this...:( More

by chickyg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JACOB SMITH
4.0
This rating includes all reviews, with more weight given to recent reviews.
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